[Resolved] Jet Airways — Cancellation | |||||
I had made a flight booking through Make My Trip PNR no.NPKART -Ticket No.[protected] for my son Mr.Rajesh Nair for 27/11/2015 from Hyderabad to Rajahmundry.On the same day 27/11/2015 he was supposed to travel from Cochin to Hyderabad by Spice Jet Flight No.SG-126.Since this flight departure from Cochin had been rescheduled from 09.15 to 16.30, he will not be able to catch Jet Airways flight with departure time of 12.25hrs. I had already made a compliant to Make my trip Reference ID:[[protected]] Step-1 Complaint Registered CANCELLATION regarding this cancellation with full refund. on 03/11/2015. So requested to make the cancellation of his flight ticket with full refund, since it is not due to my fault. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Jet Airways customer support has been notified about the posted complaint. | |||||
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that Passenger’s Spice Jet flight from Cochin to Hyderabad was re-scheduled from 0915 hrs to 1630 hrs and airline has provided us full refund for the same. So, accordingly we have raised the cancellation at our end and your full refund of Inr 4758/- will be initiated from our end within 2-3 working days against this booking and same should reflect in your bank account as per your bank processing cycle.
Assuring you best of our services.
Team-MakeMyTrip Care