[Resolved] Jet Airways — Checked baggage Mishandled & Money stolen | |||
Dear Sir/M'am Reference to the subject, please be informed I Harish Gupta (Passport no. H5666026) was traveled from Dhaka to Delhi by Jet airways flight no. 9W 271 on dated 04.10.2014. I checked in at Dhaka Airport at around 7.30 AM and handed over my checked baggage to the Airline persons with locked position. Once I reached at Delhi Airport Terminal 3 at around 12.00 Noon, received my baggage from Belt no. 7 around 12.45 PM with the broken lock condition, I immediately informed to Jet Airways vigilance officer Mr. Arun Yadav, he took the all photographs for this baggage and asked me to check the things, on checking I found my 8000 Indian Rupees were stolen and all material of baggage was in meshed up condition seems one searched my baggage thoroughly, all envelopes of Hotel bills were also torn nothing was stolen rather than the money, couldn't get the photographs as my mobile was unfortunately switched off but Mr. Arun Yadav took all. I have also asked for written acknowledgement from Jet Airways baggage personnel Mr. Harit Bhatia & Ms. Neha Sharma, Neither they have given me any receipt of this complaint nor forward the photographs that were taken by their staff to me so that I can claim the insurance. It was told me to mail all complain to [protected]@jetairways.com, doing the same. Also request to please share all the photographs also so that I can forward the same to my insurance agent. You are requested to please arrange to find out the reasons and need the reimbursement of the stolen. Your Immediate response shall be highly obliged. Harish Gupta [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Jet Airways customer support has been notified about the posted complaint. | |||
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