Jet Airways — Compensation

Address:

Hyderabad, Andhra Pradesh

Respected Sir /Madam,

I Priyank H Adhiya was Travelling from Sweden to Hyderabad by Flight No.
SK 6229981. I boarded the flight on 23rd Dec and reached Hyderabad on 24th Dec 2016.

My Baggage was misplaced, I had registered my complained in Hyderabad Airport, the receipt of which is attached with this email.My engagement was schedule on 24th of Dec 2016 and i had few expensive clothes-worth Rs 40, 000 for my would be wife in my bag which was lost and i did not receive my bag within 24 hrs as per your guidelines/rules/Promise.I had to postpone my engagement and had to do all shopping again.To add to my frustration i kept calling on toll free no and the call was kept on hold for more than 30 to 45 mins and every-time i get to hear the same response it is in custom clearance and you will get it in few hours.

One baggage which was 24 kg which had expensive clothes as mentioned earlier reached after chasing and going through lot of mental harassment on 26th evening around 8 pm which was again too late .

one bag weighing 8 kgs was also lost/ misplaced and recieved it on 27th evening which is than 72 hrs and that too at nite arohnd 9.30 pm and god again my road trip is stuck because of carelessness of jet airways.It had few chocolates and some glass items which was already broken.

I have been travelling with Jet Airways since past few years but this time it was worst experience. Had to face a lot of embarrassment due to delay in my family function and mental torture from your staffs who kept my call on hold for hours and giving me fake promise that i will get my bag within few hours.I would never suggest anyone to travel by jet airways henceforth and even if i am offered free services i wont opt jet airways.

I dont have so much of time to spare on you while i am on holidays to attach all bills and claim compensation.

According to your rules and as per our telephonic conversation with Arvinder and rahul
Total Compensation amounts to Rs 11, 200 (24 kg +8 kg =32 kg *350).I would request you to deposit the compensation in bank account in 7 days, else i wont hesitate to file a case on consumer forum against jet airways for mental harassment as well fraud and misrepresentation of services to customers.

Attachments are as follows
Blank cheque which has bank details
Passport copy for your reference
Receipt of Complaint Registered in Hyderabad Airport.

No response will be considered that my refund is approved and will be credited in 7 days and again delay on response will be an act of carelessness.