Jet Airways — Complaint

Address:

Vadodara, Gujarat, 390001

Dear Jet team, I have got the return ticket done for Mumbai . but both times I got financial loss . FIRST INSTANCE:- For going to Mumbai it was on 5 jan and the departure time was 07.05 AM in flight 9 W 397 (ticket no 589 [protected]) Complaint:- Due to an accident on road, I reached on airport at 6.35 Am where I requested Mr Yatin(who claimed that he was in charge) for boarding on plane .But he refused and told me that nothing can be done. Here because of him I have to take a taxi and reached Mumbai .FINANCIAL LOSS AND LOSS OF TIME ALSO. SECOND INSTANCE:- Coming back from Mumbai on flight no 9W 7343 on 7 jan departure time 19.20 from Mumbai to baroda (ticket no[protected]. I was afraid that I will have to reach before time to airport as some of the other staff will not allow me to board if I will be late. I started at 4.30 from office . I reached 5.30 there and on my boarding pass it is written that boarding will be at 6.35 pm. But the ACTUAL BOARDING STARTED AT 7.10 PM. And the flight took off at 8.05 pm from Mumbai airport and reached Vadodara at 9.10. Now my wife was supposed to come to pick me but I have to take taxi. ANOTHER FINANCIAL LOSS. why would I bear the financial loss in every instance and that too your people does not take my request or understand the problem of passenger. I would request you to please give me my financial loss otherwise I will have to go to court for the same... I am badly hurt . regards Mritunjay -[protected]