PickMe India Customer Care
PickMe Esolutions India Pvt. Ltd.
Customer satisfaction rating: 2%
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209
COMPLAINTS

PickMe India Customer Care

PickMe Esolutions India Pvt. Ltd.

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Address
2nd Floor, A-One Complex, Jagmohan Compound, Dahisar Check Naka, Kashimira, Mira Road (E)
Mumbai
Mumbai City District
Maharashtra
India - 401101
Landmarks:Near Hotel Ajit Palace

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
2%
Complaints
209
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

PickMe India related photos (48)

PickMe India Complaints & Reviews

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PickMe India — katraj post office,pune

 Ansh Chawla on Nov 10, 2017
I have an important post which is kept at katraj post office, pune!
I called them few days back to inform that i have not received my parcel, so they said you have to call between 9-11 because postman is available at this duration of time. Only postman can inform me about my parcel.
So i am trying calling them since 3 days between 9-11 but the phone is busy since 2 hours.
I know they put the receiver on side so that no one can disturb them. I have seen them also doing this.
But now i am residing very far from the post office so i can not go to the office directly and...
Complaint comments  Read comments Complaint category Banks

PickMe India — samsung galaxy s5 neither returned nor any kind of reimbursement.

 Kofspades on Oct 27, 2017
I had made a claim for my accidental totally damaged samsung galaxy s5. Pick me buddy ashpak shaik collected my phone on 08-02-16 and the request date was[protected] and the claim was approved in the same month. Since then, 20 months have passed and i am just being given dates and there is no sign of any reimbursement. Also the customer helpline does not work most of the time. I am attaching the job sheet as well as the tax invoice of insurance purchase. Kindly take note of this inconvenience caused or i will have to take this matter into legal hands as a fraudulent case....
Complaint comments  Read comments [2]Complaint category Products & Services

PickMe India — sony xperia z3

 akhil26
Respected sir, i akhil mahalker from goa had purchased sony xperia z3 with pick me insurance on 13/05/2015 and it was damaged under warranty on 30/06/2015 i deposited my phone to sony service center and from where mr azad pick me agent took my phone to repair (Imei no:[protected]) (Phone model no: d6653) (Si number:[protected]. Now two years have past this june they are giving on dates saying that phone cannot be repaired and they promise to give new phone of same price saying national insurance claim department has not clear their amount. The price of the phone is 40000/- please help me out...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

PickMe India — sony karbonn neither returned nor responding

 Prerna Gore
It is been two years now and still i haven't got my mobile back from pickmeindia team. They are being so irresponsible and not responding to any of the calls. I have previously dropped emails and called people regarding this but i got no proper response in calls or emails.

I invested 20000/- on the mobile, should i let it go, i hardly used it.
My registered mobile # is [protected]. Please respond.
Email: [protected]@gmail.com...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

PickMe India — Sony Xperia Z2 neither returned nor responding [Resolved]

 RichieRicha
It is been two years now and still I haven't got my mobile back from PickmeIndia team. They are being so irresponsible and not responding to any of the calls. I have previously dropped emails and called people regarding this but I got no proper response in calls or emails.

I invested 45300/- on the mobile, should I let it go, I hardly used it.
My registered mobile # is [protected]. Please respond.
Email: wil.[protected]@gmail.com...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

PickMe India — Complaint_ Job sheet serial no.13943, Request no. - 9899648542-1

 Daksh Verma
Dear Sir/Ma'am,

I wish to complain about HTC desire 820 S, IMEI-[protected] also insured by Pickme doorstep solution with pickme pack code-MW2MP[protected] that I purchased on 13/03/2015 from Mobility world( international value retail private limited, dwarka sec-6, new delhi-110075.

I am complaining because i didnot get back my Phone since submission of my phone to your service center after damage. I did many calls during this 2 year period but did not get satisfactory response. To resolve this problem I would like you to show some brief history about my compmaint...
Complaint comments  Read comments Complaint category Mobile Handsets

PickMe India — My phone is picked up

 Mng Kala Grewal
My samsung galaxy j5 is picked up
Mobile no. [protected]
Imei no. [protected]
My name is krishan kumar
Phone pickup at night 20 dec 2016
10:45pm
Solve my problem fast as fast
Sir ab bahut preshan hu kyuki mere paas ab mobile nhi hai
Sir plzz help me
Mera mobile mere ghar se night ko chori hua tha my phone s charging jack was also broken...
Complaint comments  Read comments Complaint category Insurance

PickMe India — Sony xperia z ultra no progress from 9 months. [Resolved]

 Ajit Arbale
Name: ajit arbale
Request number : [protected]
Request raised : 19/1/2016

Mobile was highly damaged due to an accident, as assured the phone was not picked up even for more than a month. I personally went and submitted my phone. They assured the phone will be repaired or amount will be refunded in 45 days. I have been calling and had sent emails for hundreds of times but the status is still the same. They always give a date which is 15 days ahead of the present date and this goes on... I want to log a complaint against pickme india under fraud and mental harassment. Details...
Complaint comments  Read comments Complaint category Insurance

PickMe India — Claim

 wasim2522
Mobile is lost and not received till from pick me solution pick me India is not giving my phone to me its in insurance and i have the details below down of the company

Title: Claim-[protected]-1
Employee: Yusuf Shaikh (Pune MH)
Customer: wasim munir shaikh .
Type: [protected]-1
State: Step 2: Submitted to Service Center
Start Time: [protected]:30 PM
Created By Ashfak
Completed: No
Complete Time:
Street: swaraj complex flat no.408, B wing, oppo. datt mandir, vadgaonshree pune Alt:-[protected]
Area:
City:
Complaint comments  Read comments Complaint category Insurance

PickMe India — Mobile Handset not return back [Resolved]

 dey1981
Respected Sir,

I am Sukumar Dey resident at 54, Tollugynge Road, Near Santi Sangha Club, C/o, Arjun Dey, Kolkata 700026. I have purchase a Samsung Core Prime mobile phone on 21/06/2015 including a insurance from PICKME Doorstep Solutions for one year from date of purchase.

Suddenly my mobile phone damaged on 17/12/2015 time 07:30 pm when I going to home and accordingly I have complain to PICKME regarding insurance.

Firstly the PICKME collected my damage phone after 1 and half month after that they are commitment my mobile phone return back within 3 months.
Complaint comments  Read comments [5]Complaint category Mobile Handsets

PickMe India — Physical damage by u

 raju2021
I have use the pic me service for my mi note3 16 GB for repairance of software but they return me back without and repairance of my headset and they also break the display of my mobile so I they again take my headset for repairance and also display new but now they send me the bill for repairance I will not give then any money because it my display is damaged by them so they will pay it plz sort this issue urgently as soon as possible other wise I will file a case at consumer court against your company of fraud...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

PickMe India — Did not get mobile return

 Udaychondhe
I have given my mobile named as Samsung Alfa to company for repairing purpose. Since 1 & half year has been passed they haven't returned my mobile. If I try to call them they are not giving sufficient answer.either they cut the call or don't pick up my number. Plz pick up my call its urgent. I want my phone back.the number given on receipt is not responding....
Complaint comments  Read comments [1]Complaint category Insurance

PickMe India — Mi redmi note 3 gold repair shipment

 hajimastan
Pic me karvaya tha 21/6/2016 ko airway bill no.[protected] pickup no. Amdgr20 name. Memon irfan abdul inqury no. [protected] dilevary karvya local feclility himmatnager old treckinig no.[protected] ye trecking no himmatnager fedex egent ne diya tha. Fir mi care me bohat sare call kiye responce mila nahi kai compail no diye phir fedex egent se baat ki isne naya trecking no diya[protected] ye trecking no se fedex me bat ki bole tumara phone banlore me hai phir mene mera phone return karne ka rtjs request dala phir fedex vale ne bola ad ye phone return nahi mil sakta vo phane hamne disstoire kar...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

PickMe India — Claim Issue

 Pradeep JD
My htc desire handset was submitted in nov 2014, while i was told that i will get my phone back in 7 days and 7 days never came and till yet phone is not repaired, my device complaint is been removed from their online website, i know that my handset will never be returned to me.
My mobile Number [protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

PickMe India — Non process the mobile insurance

 mahes123
On dated 21/07/2015 i purchased policy for mobile (nokia lumia 730). on dated 28/12/2015 my mobile was damaged by bike accident. i submitted my damaged mobile to pickme india. after that they told me that within 21 days the claim will be sanctioned and my phone will be repair or replace but on my every phone enquiry for my claim company telling me that your claim will be process within next 10days.

It is too much for fake answering me regarding my claim.

Kindly do the needful and help me for out this problem...
Complaint comments  Read comments Complaint category Mobile Handsets

Pick Me India — No repair & no replacement

 akshaypatil2410
My request no[protected] it has been more than 6 months i have submitted my phone for repair but i did'nt get my phn back whenever i call customer care then give me a new date they always fool me by promise me to give but always they dont fullfil there promise i've call them more than 50th times they made a promise to return my phn but i called they again they give some excuse and said it will take more 20 day so i request u too give back my phone as it in the condition neither i have to take legal step to police or consumer forum plz reply to my queiy as soon as thank you...
Complaint comments  Read comments Complaint category Insurance

PickMe India — Mobile repair

 Vijay Karus
My request no [protected] request date 17/1/2015 and my phone pick up by person on 19/1/2015 as it more than 1and half year i have aubmitted my phone for repair but i did'nt get my phn back whenever i call customer care then give me a new date they always fool me by promise me to give but always they dont fullfil there promise i've call them more than 50th times but they give new date today on 30/6/2016 they made a promise to return my phn but i called they again they give some excuse and said it will take more 20 day so i request u too give back my phone as it in the condition neither i have to...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

PickMe India — They not returning my iphone 5s

 amana35
I have given my iphose 5s to pick me india on 22.8.15 and they told me to give my phone back after 45 days maximum. After 15 days when i called they saidit will take more 20 days and again they said it will take one more month.. This continued for 7 months.. After that when we tried to call their number is out of reach and another is switched off. I have purchased that mobile in 35000 rs. Its my one month salary and 35k is not a small amount. I want my mobile back in whatever condtion i gave it to them, i just want it back. I dont want it to be replaced or anything. I just want it back in the same...
Complaint comments  Read comments [1]Complaint category Insurance

PickMe India — Job sheet serial no 403 /approval 8626002626

 Nilesh Padole
There was one claims pending from last 6/7 month, this kind of services are provided from your company there is no one attending mail or not getting any reference from your side over the phone or not any mail received about claims settlement

Wright now this mail any one not attending we will complaints against your company in consumer

Related document are provided your company on 21/09/2015 and till time claims not settled / not reverted
Here with attached claims form and job sheet for more reference

Kindly update me about claims status on urgent...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

PickMe India — Phone not yet received [Resolved]

 shivraj shewale
PickMe India — Phone not yet delivered


My samsung galaxy A5 was damaged and i had insured it with pickmeindia 1 year has passed i havent received my phone they have the same reason bank ne paise release nahi kiye they have so many fraud cases on them still they dont care totally a fraud company they said that repair will be done in 90 days but 365 have passed to be specific 1 year ....
Complaint comments  Read comments Complaint category Insurance

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