[Resolved] Jet Airways — complete refund not give by jet airways | |||
Dear sir, On date 13.07.2018, i was booked the ticket from madurai to pune travel journey on 26.12.2018 Mr vishwas ashok khedekar - 589 [protected] Mrs ashwini vishwas khedekar[protected] Mrs aruna ashok khedekar[protected] Miss anushka vishwas khedekar[protected] Ticket issued was from madurai to chennai & further chennai to pune. Total amount paid was - 13360/- inr On 22.11.2018 i received the message from jet air ways as below, "dear guest, we regret to inform that your flight 9w799 26dec18 from ixm to maa is cancelled due to operational reasons. For assistance with refund please call" Accordingly i have given call to your call center for cancel of ticket and refund me all payment. Your call center has confirmed that since the flight is cancelled by jet airways no money will deduct and all the money will be refund. But i have received only 2940*4=11760/- on 25 nov 2018 Rs. 1600/- is short fall in refund. Pl. Note i was told that all the payment will get refunded. I again request you to refund my remaining money. Was this information helpful? | |||
Feb 26, 2019 Complaint marked as Resolved Jet Airways customer support has been notified about the posted complaint. Verified Support Jan 24, 2019 Jet Airways Customer Care's response Dear Mr. Khedekar, This has reference to your communication above. Please write an email to [protected]@jetairways.com and share with us the ticket /PNR no. or forward the attachment of the ticket of Jet Airways to enable us look into the issue. Yours sincerely, Sheryl Dsouza Guest Relations Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India. [protected]@jetairways.com| www.jetairways.com | |||
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