[Resolved] Jet Airways — delayed baggage claim not reimbursed since one month

Hazarath86

Address:

Chennai, Tamil Nadu, 600097

Dear sir,

Referenceid=[protected]' regarding baggage for maa9w37221

I traveled in jet airlines on 7th september 2018 from dusseldorf to chennai.

It has been 30 days since i submitted my bills for toilette.
My baggage got delayed by 9 days.

Maximum 10-14 days is delay for processing as per your airways also completed. I have not received my claim amount yet.

Daily i used to call your executive and they say one more day one more day.

I too received my baggage after 6 flight changes to forward baggage. And now for claim processing also you are not giving proper info.

I am really irritated with your service. It is quite high i am wasting my time asking for status.

I submitted my bills on below dates.

10-sep-2018. Rs. 9117
13-sep-2018 rs. 5304
13-sep-2018 rs. 315
Delay compensation rs.2000

Total amount to be compensated rs.16736/-

Request you to please please please do the needful.

Thanks & regards,
Hazarath

Was this information helpful?

No (0)

Yes (0)

Nov 16, 2018

Complaint marked as Resolved

Jet Airways customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2018

Jet Airways Customer Care's response Dear Sir/ Madam,

Requesting you to kindly share your details to guest relations email id [protected]@jetairways.com with your 9W PNR details.

Sincerely,

Pradeep Hegde – Guest Relations

Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
[protected]@jetairways.com| www.jetairways.com

Oct 14, 2018

Updated by Hazarath86 Jet Airways 9W 127 and ticket number
589-[protected]

Oct 14, 2018

Updated by Hazarath86 I already wrote all pnr and other details to your guest relations mail id and [protected]@jetairways.com, [protected]@jetairways.com. No one is responding.

Oct 14, 2018

Updated by Hazarath86 This mails i am sending to them since 30 days.