Jet Airways — double payment through credit card for ticket booking

Address:560102

Dear jet airways accounts team:
I have booked ticket via jet airways through my credit card. First time, the payment showed unsuccessful in jet airways site and hence i booked the second time, which went through. However, on checking with hdfc bank, it has been reported that both the payments have been made to jet airways and have requested me to take up with jet airways. I am giving the details of the transaction with the authorisation detail and request you to kindly touch base with me at[protected] to refund the money immediately.
Date amount merchant auth code
12/05/2018 54, 041.00 jet airways india ltd mumbai ind 014486
12/05/2018 54, 041.00 jet airways india ltd mumbai ind 021501
Kindly treat the matter as urgent, as i have to pay this amount on 3rd june 2018 to the bank.
Thanks and regards

Nagarajan. A
[protected]
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