Jet Airways — extra baggage
Kolkata, Kolkata District, West Bengal, India
KaKannuu on Feb 12, 2018
My son travelled to on 9th december, 2017 to jaipur from ccu and at the airport was charged additionally for 4 [email protected] per kg (Rs.1400)-the weight was very well checked before leaving for the airport with an authentic weighing scale and follow up e mails were sent but with no results.
The airline charges very heavily not like indigo, etc and the weighing belt seemed to be faulty at the airport-it is clear that many more customers must have suffered that way and must have paid excess at the airport otherwise their flights would have missed - airlines should be prohibited from charging different rates for different airlines-there should be uuniformity of baggage charges for all airlines
[Feb 12, 2018] Jet Airways customer support has been notified about the posted complaint.
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