[Resolved] Jet Airways — failure to intimate about missed flight.
Faridabad, Faridabad District, Haryana, India
ThThayu on Jan 6, 2019
I'm writing this mail as i had to book a ticket from chennai to delhi on 5th jan 2019.
I accidentally booked a ticket for 5th dec 2018.
Now, i understand that it was my absence of mind and therefore i'm liable for the loss of rs. 3500/- which is what i paid for the ticket.
Now the issue is failure of intimation via sms/ phone call even after the concerned date that is 5th of dec 2018. If i had got a message at least after the flight departed i would have booked another flight for rs 3500 as the date was a month away.
I came to know about the mistake only when reached the chennai airport on 5th jan 2019.
I had to book the cheapest available ticket ehich cost me rs 10, 497/-
All the relevant details are attached with this mail.
I demand a compensation of rs. 10, 497/- which is the amount i had to pay for a ticket to delhi on 5th jan 2019.
Pnr - jrheen
Complaint marked as Resolved Feb 8, 2019
[Jan 06, 2019] Jet Airways customer support has been notified about the posted complaint.
Verified SupportJet Airways Customer Care's response, Jan 08, 2019
Dear Mr. Sambandam,
This has reference to your communication above
Please write to to [email protected]| to enable us look into the issue.
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
[email protected]| www.jetairways.com
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