Jet Airways — feedback on travelling with jet airways with pnr-tkbukr and pnr - sevpyg

Hello sir,

I was traveling from delhi to chennai with 9w-798. The moment i reached chennai i got call from my family that my grandmother passed away due to medical reasons.

Immediately after that i requested jet airways in chennai airport for earliest ticket though i explained them the situation but they are not ready to listen to me even. They are very rude and lacking etiquette.

I booked flight via paytm again from chennai to delhi with 9w-831 and after sometime i came to know that flight delayed by 1 hour. I requested jet airways officials for shifting me in the earlier flight as it's very urgent for me to reach delhi asap. But jet airways officials denied for that.

It was a very disappointing situation for me. I am a frequent traveler with jet airways with jet privilege no. Is[protected]. The time i need jet airways support they shown that money is everything to them customer issues, emotions doesn't matter to them.

Regards,
Amit