Jet Airways — Flight cancellation, no refund no compensation!

Address:	Mumbai City, Maharashtra, 4000705
Website:	Consumer Complain

Dear Jetairways,
With ref to pnr no. CDHVAS(dated 28th March, from Kolkata to Mumbai) I got a message in midnight at around 1 a.m of 28th, that the flight has been cancelled.
I called up airlines I.e Jet Airways, and they confirmed that the flight really got cancelled and said refund will be provided through Goibibo.
I asked for alternative flights, but they didn't had any options.I asked them for any alterations but they didn't had any.It was really urgent to go to Mumbai so I have to book on the spot flight for RS 13, 500 (Spice-jet) from Kolkata to Mumbai and the refund was still pending .
I just want to know who is responsible for the extra money that I have to provide for the tickets!
You people don't have any responsibility.
Just sending a single message that the flight got cancelled that too on the same day @ 1a.m clears all your responsibility.!
I want my refund along with the difference amount of the new ticket.
Please revert ASAP!

Purvi
[protected]