[Resolved]  Jet Airways — for compensation

From: VIMAL S
Sent: 21 August 2018 13:44
To: Baggage Services
Subject: RE: Reference number KWIFZ18293/15/AUG18/0536GMT

Attention: Delay and Damage compensation for Baggage
Dear Sir,
Today morning I have received bag from Kuwait Airport(21/Aug/2018).Main reason for the delay was noticed that there had another person name and tag number was attached on my bag.
The name of the baggage tag mentioned as ALI/NAJIMMR.
So six days delayed due to your irresponsibility.
My valuable goods are there inside the bag so i was mentally weak .i struggled hard
So you have to take appropriate action against those who are responsible.
And i also need 600 KD (six hundred Kuwait Dinar)compensation for delay and 50 KD for Damage
Please do needful as earlier as possible
Please find the attachment
1. Picture of the baggage tag
2. Picture of the damage part of the bag
Regards
VMAL SHANMUGHAN
+4 photos
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Sep 25, 2018
Complaint marked as Resolved 
Jet Airways customer support has been notified about the posted complaint.
Aug 21, 2018
Updated by vimal shanmughan
This problem occured at Mumbai airport
Verified Support
Aug 24, 2018
Jet Airways Customer Care's response
Dear Guest,

This is in reference to the above feedback. We regret the delay to your luggage when you travelled recently.

Would request you to please write to [protected]@jetairways.com with your complete contact details.

Regards
Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai
400 069 | India.
Working Hours: Mon-Fri[protected]hrs
[protected]@jetairways.com | www.jetairways.com
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