[Resolved] Jet Airways — for compensation | |
From: VIMAL S Sent: 21 August 2018 13:44 To: Baggage Services Subject: RE: Reference number KWIFZ18293/15/AUG18/0536GMT Attention: Delay and Damage compensation for Baggage Dear Sir, Today morning I have received bag from Kuwait Airport(21/Aug/2018).Main reason for the delay was noticed that there had another person name and tag number was attached on my bag. The name of the baggage tag mentioned as ALI/NAJIMMR. So six days delayed due to your irresponsibility. My valuable goods are there inside the bag so i was mentally weak .i struggled hard So you have to take appropriate action against those who are responsible. And i also need 600 KD (six hundred Kuwait Dinar)compensation for delay and 50 KD for Damage Please do needful as earlier as possible Please find the attachment 1. Picture of the baggage tag 2. Picture of the damage part of the bag Regards VMAL SHANMUGHAN Was this information helpful? | |
Sep 25, 2018 Complaint marked as Resolved Jet Airways customer support has been notified about the posted complaint. Verified Support Aug 24, 2018 Jet Airways Customer Care's response Dear Guest, This is in reference to the above feedback. We regret the delay to your luggage when you travelled recently. Would request you to please write to [protected]@jetairways.com with your complete contact details. Regards Guest Relations Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India. Working Hours: Mon-Fri[protected]hrs [protected]@jetairways.com | www.jetairways.com | |
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