Jet Airways — I am complaining about refund through jet airways & ixigo

Address:

Mumbai City, Maharashtra, 400051

Dear sir/madom,

My self tarique aziz shaikh, i had booked a ticket from ixigo app. My flight boarding date was 10apr2019 at 7:00 am. While i reached airport than i saw flight has cancelled. They given me assurance and maked it mannually ticket on dated 12apr2019 at 7:00 am. Again i reached airport than same things created there. My flight again reschedule 2times. Actually situation is my mother has hospitalized. Thats why i want to reached earlier but due to many time reschedule flight it was impossible. I do not understand what i do in this situation. That's why i have kept my things at here. Sorry for this but please help me for return my money as soon as possible. I have mentioned booking details in below. Amount is 4500/-

Traveler name : mohammad aalam idrisi
Mobile no :[protected]/[protected]
Booking id : prl08gu089u
E-ticket number :[protected]
Pnr : ntpcaa
Flight no : 9w 2681
Departure date & time was : 10/04/2019 07:00am