Jet Airways — Insufficient refund

Ref: PNR No. TMPREG, Flight No. 9W2421, Jet Airways, Date 20.04.2019, From Mumbai to Calicut, Transaction ID [protected], 4 people

I had booked tickets via IRCTC, the details of which are provided as Reference above. The flight was informed to be cancelled for ‘operational reasons’. The total fare was almost Rs.16, 000.

On 2021 September 14 at 4:56 PM, I received the following mail from [protected]@irctc.co.in :
'Refund of Rs.1244 against IRCTC Txn Id has been processed through NEFT in your account on 3-Sep-21.'

We were supposed to get a refund of Rs.16, 000 but we have been given Rs.1244 only.
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Jeeva Krishnan,
the submitter can claim the refund from the legal entity, which she/he/they found responsible for the personal loss, within 2 years following the last correspondence (reply) in the court of Maharashtra or Calcutta, West Bengal.

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