[Resolved] Jet Airways — lost of luggage

 
1 Review
 Niharika Keswani on Jun 13, 2018
Yesterday on 12 june. I along with my family members were travelling from malaysia to delhi. We had connected flights from malaysia to singapore (Malaysia airlines) and then singapore to delhi (Jet airways). Our malaysia flight got delayed due to which to board the next flight we had to rush. And the authority members at changi airport were so rude to us and were misbehaving and treating us badly.
We were 10 people and were carrying 10 trolley bags. There were valuable items and important papers in our bags. We filed the complaint at the airport but no response is coming from there side from morning. They are just delaying us. We want our bag as soon as possible. So kindly deliver our bags as soon as possible.
Complaint marked as Resolved Jul 28, 2018

Complaint Status


[Jun 13, 2018] Jet Airways customer support has been notified about the posted complaint.
Verified Support
Jet Airways Customer Care's response, Jun 26, 2018
Dear Guest,

Thank you for sharing the experience with regard to your travel on Jet Airways.

Would request you to please write to our baggage services team at mhb@jetairways.com with your PNR/Ticket details.

Regards

Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 4th floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai
400 069 | India.
Working Hours: Mon-Fri[protected]hrs
guestrelations@jetairways.com | www.jetairways.com
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    Jet Airways - lost of luggage