[Resolved] Jet Airways — missing bag at bom jet airways file reference bom9w36290

vblacka

Website:

jetairways.com

My checked bag was lost on jet airways flight from london to mumbai. I submitted missing bag report; and was promised my bag would be delivered in a timely manner to my final destination at rajahmundry by jet airways.

It has been two days since any communication from jet airways and three days without my bag. I cannot perform my work duties here at the appm rajahmundry paper mill without work clothes from this bag.

All i have from the jet airways website lost baggage tracer is that it is out for delivery from hyderabad. No tracking of it from there. No estimated delivery date or time.

Jet airways did not propose or provide me any compensation my missing bag when i did the lost baggage report.

I am not happy with my dealings on this matter with jet airways and feel helpless.

I would like to know when my bag will be delivered and compensation for not being able to do my work duties at rajahmundry.

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Sep 3, 2018

Complaint marked as Resolved

Jet Airways customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

Jet Airways Customer Care's response Dear Guest,

Thank you for contacting us.

Would request you to please write to [protected]@jetairways.com with your complete contact details.

Regards
Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai
400 069 | India.
Working Hours: Mon-Fri[protected]hrs
[protected]@jetairways.com | www.jetairways.com

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Comments

vblacka

Dear Jet airways;

I already asked for more information by that email address on July 30 and did not get a reply in four days and counting.

You already have my email and contact information from the reference file.

You performance on this matter is disappointing.