Jet Airways — mobile phone stolen from checked in baggage

Address:

Mumbai City, Maharashtra

Sir,

I with my wife and another friend couple made a travel from mumbai to bangkok via jet airways flight no 9w62 on 9th dec. 2017. My reservation code is ncfhum and seat no 14a.

I have kept one of my mobile phones iphone 4s (Imei no.[protected]) in one of my checked in luggage bag. On reaching bangkok airport and in the arrival lounge, waiting for our tourist guide to receive us for hotel transfer, i noticed that the small padlock with chain hook found broken and missing. As we were in hurry to reach in time at our hotel, we waited to check my bag after reaching our hotel room. Then i found that my mobile phone was meticulously stolen and found empty box at same place in bag.

As we had a long tour covering three countries namely thailand, singapore and malyasia in period between 9-12-17 and 25-12-17, after returning to mumbai from kualalumpur on 25 th dec 2017c and thereafter my hometown rajkot on 27th dec, i am now able to make complaint in this regard.

Kindly look into the matter and return the same as early as possible.