Jet Airways — money refund | |||
I booked a ticket from delhi to pune for 24 october 2018 through ud chalo website in jet airways. But on 10 october at 5:14 pm i have received an email from jet airways for cancellation of flight no. 9w 0363 del pnq 24 oct 2018 21:15 23:25 and confirmation code is vkkexd. After that email i called to jet airways customer care and confirm the cancellation and also asked for reschedule of flight then they clearly told me this flight is auto cancel and your money will be refund in next some days. When my money is not refunded i again made a call to jet airlines customer care at that time they told me this flight is on time (This on time confirmation is not given to me, i came to know this when i made a call for my money refund) and your money will be refund as general cancellation and rupees 66 is initiated in my account. This is a financial loss to me because i already booked my flight in go air for the same journey, after confirmation of flight cancellation on 10 october 2018. I also attach the pdf of cancellation message that i have received from jet airways. From 16 october i continuously called ud chalo and jet airways but my all effort goes in vain. I sent email to both ud chalo and jet airways but no any resolution provide to me. Now they said call to ud chalo because you made your ticket from that site and ud chalo said when airline refund your money we refund to you. Was this information helpful? | |||
Jet Airways customer support has been notified about the posted complaint. | |||
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