[Resolved]  Jet Airways — non support required refund

Dear all i had booked flight of 17 august 2018 for mumbai to Jaipur from jetairways for rahul kisan changale, navya kisan changale, pratima rahul changale time was 5 :15 am sir I stay in .Amb and left my home 2 .00 am early. But due to road accident i stuck in traffic. At that time I tried to web checking also not showing &called to customer care of jetIrways also you can cross verify but they also told not possible still sir I reach 4.30 am sharp at airport at that time still 45 minutes are available with us. But they didn't allow us to go it's domestic airport only my small kid crying also I beg everywhere please help me you can check with cctv what type of humanity sir I have not done anything purposely with available time you should had to support me but notgot sirwastage of money, time . You didn't paid me cancellation money return also even foreign country also help such situation but india lagging behind . They got there money nothing to do us with our emotions but whatever is happen is very bad . my small kid suffer everything .You please cross check everything cctv footage i called customer care also from number &[protected] also you can check domestic airport it's only not international . I loose my heavy amount money & they didn't adjust me in any flights also &told me remove business class ticket still demanding money. What type of behaviour it is. Please revert.
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Sep 25, 2018
Complaint marked as Resolved 
Jet Airways customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2018
Jet Airways Customer Care's response
Dear Guest,

This is in reference to the above feedback.

Would request you to please write to [protected]@jetairways.com with your complete ticket/PNR details.

Regards
Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai
400 069 | India.
Working Hours: Mon-Fri[protected]hrs
[protected]@jetairways.com | www.jetairways.com
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