Jet Airways — Not getting a refund of Double booking of Jet Airways Ticket because of server error | |||
Dear Sir, I am Victim of double booking because of server fault of IRCTC & JET AIRWAYS online. When I am trying to book Jet Airways Mumbai-Goa Ticket on 14/12/2014 on IRCTC site with IRCTC ID my first attempt gets failed because of server error on IRCTC server.My money also don't get deducted from my account. So after 20 minutes I again booked ticket ON IRCTC with IRCTC Guest Account which gets successfully booked.But after wards my first attempt also gets booked and my money also gets deducted double.. So I double booked same ticket with same name in same flight. Details of my duble booked ticket is Ticket No.1= Name :- Mrs.SAVITA GOVIND KULKARNI Flight :- Jet Airways 9W-626 Class :- Economy Travel Date :- 11/5/2015, Time 12.55 PNR :- QFSWNM IRCTC Transaction ID :- [protected] ( Booked by IRCTC ID) Ticket No.2= Name :- Mrs.SAVITA GOVIND KULKARNI Flight :- Jet Airways 9W-626 Class :- Economy Travel Date :- 11/5/2015, Time 12.55 PNR :- NFINBQ IRCTC Transaction ID :- [protected] ( Booked by IRCTC GUEST ID) Today I cancelled ticket (PNR No.QFSWNM) ( IRCTC Transaction ID : [protected]) from IRCTC website. But they told me that this ticket is not refundable.. I double book ticket because of server error.. After constant follow up Travel Agent IRCTC only give Rs.301 refund for double booking problem out of Rs.2827. IRCTC mail me that Jet Airways charges Rs.2276 for cancellation.Is this a joke by jet airways.This means that I paid twice amount for same ticket.This is not justice.By cancelling I already give empty seat to jet airways for another fresh booking... So there is no loss to jet airways in this case. So kindly refund me Rs. 2276. This is not the money problem but ethic problem... By not refunding Jet airways is not doing great to his brand. This will get Bad Mouth Publicity for Airways.. Since 2 and half month they are not interested in matter. I hope after posting on this forum Jet Airways give me refund and do justice to me. Jitendra Was this information helpful? | |||
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