Jet Airways — refund for the cancelled flight | |
Sir We had a flight from jaipur to delhi on 1st march, 2019 which was cancelled a day before departure. The flight details are as follows Flight number: 9w 758 Jaipur to delhi Pnr: lb bf zw Departure date: 1st march, 2019 Departure time: 16:30 hours Booked via: yatra.com Partner id:[protected] Contact details: charanjeet singh, [protected], [protected]@hotmail.com Order id:[protected] Passenger details: Charanjeet singh Kanwaljit kaur Jagjeet kaur Amolpreet kaur Please look into the matter and get back to us as soon as possible. Thank you Yours sincerely Amolpreet kaur Was this information helpful? | |
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Jet Airways customer support has been notified about the posted complaint. | |
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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Nobody has a duty to reply on inidentified complaint ("Please look into the matter and get back to us as soon as possible.")
Please hold and add:-
1. Documents with name "electronic ticket" or PNR LBBFZW for each passenger.
2. Notification of cancellation, if you had received one, or your brief explanations od source of souch notification.
3. Your own written / electronic complaint, which you had to submit to air carrier or to tralel agent,
4. Decision (reply) of responder
in copies.'
The responder 's duty is to process the correct complaint within 15 days or in 30 days in complicated sitations.
The pasenger can hire a lawyer or legal professional in civil avaition for agreed fee for futher legal action against the offender, if her or his complaint is not satisfied in 15 days.
The legal fees start from ~ 10'000 rupees in such type of cases in India.
The time limit for such type of disputes is defined 1 year or 2 years, depending upon the place and upon law.
Regards.
sr manager for ICAO / IATA iregulations matters
Aryan engineers ltd. UK