Jet Airways — Third class sevices of Jet Airways

Address:

New Delhi, Delhi

I, m working with a corporate orgnigation as Regional Head & monthly as on average my traveling is 10 to 15 times through By air I have very bad & surprising experiences with Jet Airways from last few months, which is I will share u 1 Oct 2014- I m traveling from Lucknow to Jammu via Delhi through Jet Airways with a single PNR no, but due to weather issue your morning flight came approx six hrs late at Lucknow & due to the same I had miss my flight to Jammu but still I had not received my refund amount from Jet airways as commited me at Lucknow airport 2 April 2015 - I m traveling from Guwahati to Delhi & I m sitting in lobby area & suddanly i feel some trouble & after informing to Jet staff & handover my boarding card to Jet staff member, I went to wash room & came back within 10 minuts & It's surprising that they had closed the boarding & give me funny answer that we forget that you have informed us earlier I, request them sevral times that still flight is on parking way then please allow me to travel to delhi bcz it's last flight from Guwahati to Delhi but they did'nt co-oprate to me & promised me that they'll provide me boarding for Guwahati to Kolkata & Kolkata to Delhi but after that they had demanding Rs- 17500.00 for that journey, which is I had refused & stay in a hotel & came back to delhi by next through Indigo 3 21st June 2015- yesterday, I m traveling from Dibrugarh to Delhi with PNR No- VCKMJR through flight no- 9W- 7080 from Dibrugarh to Guwahati & 9W-722 from Guwahati to Delhi & I had booked my luggage at Dibrugarh for Delhi At Dibrugarh all pesanger had board to flight but gate will not closed & after 20 minuts last three pasangers came in flight & immediate door will closed & in those passangers one is wearing Jet ID card & rest two passangers are his relatives It's very surprising for all pasangers that for those three persons flight get be late by Jet airways & rest all passangers are mad who is sitting in side the flight At 08.04 pm flight no 9W - 722 is landed to IGI Airport & all pasangers had go to belt no- 6 for their baggages but it's very much surprising for passangers that at 8.40 pm belt no-6 is on hold possition & displayed LCD screen had showing that Flight no 9W-722, baggage is cleared but more 50 passanger are still waiting for their baggages when passangers shouted to to your baggage counter then at 9.10 pm again baggages start for flight no-9W-722 but still approx 10 passangers are their who did'nt get their baggages once again passanger went to your luggage counter & shout their then your team members investigate & found that few baggages sent to some other belt When I m waiting at your luggage counter & seen some un-expectable incidents like, one lady complated that some one open her baggage & her all under-garments are mising from her bag, some one is complated that his baggage is damaged, Some one is complated that his baggage is missing But still, I had not found my baggage & approx 10 pm {after 2 hrs of landing the flight} your team member Mr.Manoj & Gurpreet informed me that my baggage is still at Dibrugarh It's really shoking news for me bcz in my baggage their is very important documents of my company & incase of their loss / dammage our company get loss big buisness & it'll also spoil my all carrier & after that I dont have any options inspite of suside along with my family At last when I m not ready to left the counter then your team members assured me that today after 2 pm they will provide me my baggage Now today, we'll issue a circular to our entire group to Do not travel by Jet Airways bcz they don't have any control on their ground team Regards Jaspreet Singh