Jet Airways — Travel certificate

I have taken flight with my family from jet airways flight no.9w615 bearing pnr no JCGTZK .I have lost my originial boarding pass so i had applied travel certificate for said flight on 30-31 nov.2015 for which i have paid fee from my visa VISA card No. [protected]. but i am sorry to say that the certificate issued
by system is not showing the ticket amount for correction of travel certificate i have emailed twice to compay on 10 jan 2016 and 26 feb.2016 on [protected]@jetairways.com with attached soft copy of incomplete travel certificate which was sent to me on my email but til date i have not received correct travel certificate
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Jet Airways customer support has been notified about the posted complaint.
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i have not received any reply from company representative till date
Applied for Travel certificate on Jet airways website baggage is struck at custom due to non availability of Travel certificate. / applied online at jet website and it is bound to take 3-4 days. . Which no customer care person is unable to explain why need 4 days.
if customer has traveled and ticket number is ok, it should be released immediately, what other airlines are doing.
please change the process and get it issued in 1 day.
I just applied for a travel certificate as i need A GST bill for claiming the same from my office.
I filled the form with all the details and even paid it thru my credit card. but did not receive the travel certificate nor any details . It showed please wait you will be redirected to the merchant. But nothing seems to appear. How do i get this certificate its very very urgent.

details of the flt are as under:

PNR NO. REQORQ
FLT NO. JW 762
DATE OF TRAVEL: 17TH MAY 2018
NO. OF PERSONS: 3
SECTOR: MUM TO DELHI.
E MAIL ID: [protected]@vtipl.com/[protected]@vtipl.com

Pls have this sent to us on the above mail urgently.

thanks
I have taken flight with my Name family from jet airways flight no.9w614and 789 bearing pnr no LZYCRW .I have lost my originial boarding pass so i had applied travel certificate for said flight on 27-may .2018 for which i have paid fee from my air tickets. the certificate issued
by system is not showing the ticket amount for correction of travel certificate i have emailed twice to compay on 09 july 2018 and Travel Date 27 May .2018 on [protected]@jetairways.com with attached soft copy of incomplete travel certificate which was sent to me on my email [protected]@gmail.com but til date i have not received correct travel certificate


Complaint Status
[July 09, 2018]
Jet Airways customer support has been notified about the posted complaint.
Complaint comments 1Comments Updated: My email:- [protected]@gmail.com
jauntmart holidays's reply, Jul 10, 2018
please Travel certificate ixz- maa - maa-trz route please link your payment so please issued for certificate

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