Jet Airways — Unexpected flight schedule change

Address:

Kolkata, West Bengal

My name is Shuvendu Pusti. Me and my family (total 4 adults) are traveling from Delhi to Kolkata on Jet Airways flight number 9W2282. Our PNR numbers are MNWMQL and ZIXMTY. I have received notification from Jet airways that our flight has gone through a schedule change. Now the fight will depart from Delhi at 2000Hrs instead of 2045Hrs. We have a connecting flight from Srinagar to Delhi prior to boarding Jet airways in Delhi. Srinagar to Delhi flight is operated by Go Air. Now due to the reschedule of 9W2282 our layover time has become very short in Delhi. Go Air is arriving Delhi at 1840 and 9W2282 is departing at 2000Hrs. I have already talked to Jet Airways customer care and they have informed that as per their rule they can offer a free cancellation if the flight time is changed by at least 1hour. By doing this schedule change Jet Airways have spoiled my plan and I have to spend more money to fix this plan and have to go through trouble.