Jharkhand Bijli Vitran Nigam — failed payment through ezybzly

Address:

O C C, Near L E B B High School, Ranchi, 834001, Ranchi, Jharkhand, 834001

I paid Rs 1360 on 27th August 19 to Jharkhand Bijli vitran Nigam through their Android app EzyBzly using my HDFC credit card, my credit card account was debited but my bill was not paid. I will not only will have to pay the bill but also the fines thereof.The program EzyBzly hanged at the last moment and didn't inform me of the success of the payment
Please look into my at the earliest.
PARWEEN BANO
Ranchi