Jipmer — Inability to download admit card

I had applied for JIPMER MBBS 2017 EXAM and I got my user Id and passward ( mentioned below ). I had paid Rs.1200 + tax as exam fees, but I am not able to download my admit card by using this passward. I could not understand, how I can give the exam. which is scheduled on 4th june, 2017.
So I am giving below the details for your reference.
Please help me .

My email id is . [protected]@gmail.com

Dear SUCHANDRIMA DUTTA,

This is with reference to your JIPMER MD/MS – JULY 2017 SESSION application.
Your JIPMER MD/MS – JULY 2017 SESSION login details are given below,
User ID: 20545
Password: 6092863

PLEASE PRESERVE THIS USER ID AND PASSWORD AS YOU WILL REQUIRE THEM TO DOWNLOAD YOUR HALL TICKET/RANK LETTER IN FUTURE.

I had applied for jipmer mbbs entrance exam on 15th April, 2017 and paid the mandatory fees of RS. 1200 (+ RS. 11 tax) at 9:48 PM
Even though I got an SMS from my bank regarding the amount paid, I didn't get any acknowledgement mail from jipmer. But I thought that was typical procedure and so I didn't think much about it, as I was sure I would be able to login with my ID and password when admit cards were released.
Now when I logged in to download the admit, it says that I haven't paid the fees.
My user ID is 222993
My password is 2449609