Jipmer — payment deducted but application shows incomplete

Address:

530045

Dear sir,

We applied for jipmer medical entrance on 28th march 2018 and applied from visakhapatnam, after payment and deduction of fees, said the site or server connection timed out. But the jipmer application still shows as incomplete and asks for payment.

Application
User id: 197451
Password: 9536612

Bank deduction message

Thank you for using your sbi debit card 459xx9400 for a purchase worth rs1500.0 on pos [protected] at jipmer jawaharlal inst txn#[protected].

Thanks & regards
Eswari