Jipmer — refund

I have paid the mbbs application fee from internet banking on 26-3-18 but it was failure at gateway when i contacted bank on issue they told transaction was success with us so contact jipmer

Then i contacted jipmer for refund they told already refund generated you will get shortly but no use till date

Application no: 189790
Tata lakshmi bhargavi
Register mail: [protected]@gmail.com

Please issue my refund it was a serious inconvenience