Jipmer — refund is not yet initiated but amount is deducted from my account.

Hello,

Respected sir/madam

I have registered for jipmer pg 2019. During the payment of fees, there was some error. The cash was debited from my account but the site showed as not received. I had to pay twice using vijaya bank debit card (Mastercard) to get my registration done.
The amount is deducted twice its already been two months. Kindly look into the issue as soon as possible.

My user id is : 19918.

Thanking you,
V. L. Rahul