Jipmer — rs1211 deducted from account but shows I didn't paid

I paid the exam fees of rs 1211 and this amount is deducted from my state bank of india net banking account but jipmer shows that i didn't made the transaction..
I tried all means of contact available on internet i tried to call on every phone number i could find on the internet related to jipmer but no one picks up the phone or the phone numbers no longer exists.
Either fix the problem or please refund my money i am a poor child and this is a large amount of money for me...
Resolve the problem as soon as possible. Please