[Resolved]  Jiva Ayurveda — Irresponsible doctors and treatment given without proper knowledge

Address:New Delhi, Bangalore, Karnataka

My father was taking treatment from Jiva ayurveda for his eye problems. He took the medication for approximately 2 years. Suddenly the doctor who was treating him left Jiva may be for some personal reasons. Then the so called doctor claiming to have 45+ years of experience and started giving medicine. After taking the medicine for a week his eyes started bleeding. When he called the so called experienced doctor he was shouting at my dad saying that he did not tell him about his problem. Everything was informed to them well in advance. And it is the doctor’s problem that he did not go through patient’s history before giving his rubbish medicine. He then disconnected the call. Can anyone imagine such a behaviour from a 45+ years of experienced doctor? Because of this doctor my father is still continuing to have a problem in both his eyes.

@ Dr. Pratap Chauhan (the very big TV personality) - please take care of your patients well. After all I think you are giving them a service and your patients believe you and hence they take whatever medicines you’re doctors give. Do you even know what happens behind you’re back? How the patients are treated? You are putting your patients’ life at stake. Ask your conscience if what you’re team is doing is right or not.
Was this information helpful?
No (0)
Yes (2)
Feb 10, 2022
Complaint marked as Resolved 
Jiva Ayurveda customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2022
Jiva Ayurveda Customer Care's response
Namaste Ji, we apologies for the inconvenience. Kindly share the Patient ID and registered mobile number of the patient so that we can investigate the issue and give quick resolution.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jiva Ayurveda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    119
    Pending
    5
    Resolved
    47
    Jiva Ayurveda Phone
    +91 12 9404 0404
    Jiva Ayurveda Address
    Plot No:3, DLF Industrial Area, 14th Milestone, Mathura Road, Faridabad, Haryana, India - 122001
    View all Jiva Ayurveda contact information