[Resolved] Jiva Ayurveda — jiva gift hamper

RS chaudhary

from Jind, Haryana

Address:

Kangra, Himachal Pradesh, 176202

I have been declared 1st winner of "guess the herb contest" april 2017 edition of paramayu magazine by the parmayu jiva institute. This result is appeared in last page of july 2017 edition of paramayu magazine. But till to date jiva gift hamper has not been sent to me. Raghubir singh chaudhary ward number 5, rampuri mohalla nurpur district kangra pin 176202.

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Dec 22, 2017

Complaint marked as Resolved

Jiva Ayurveda customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2017

Jiva Ayurveda Customer Care's response Dear RS Chaudhary,

We apologize for the inconvenience caused to you. As per our logistics records, the gift hamper was dispatched but was returned due to some delivery problem. We will re-dispatch your gift hamper at the earliest.

Thank you for your continued support and readership.

Kindly reach out to us at [protected]@jiva.com if you have any query or concern.

Regards,
Team Jiva Ayurveda

Verified Support

Nov 20, 2017

Jiva Ayurveda Customer Care's response Dear RS Chaudhary,

As per our records, the parcel is received at your address on 17th of Nov. We apologize for the inconvenience caused to you.

Regards,
Team Jiva Ayurveda