Jiva Ayurveda — No response on medicine orders to be placed

We had called up jiva ayurveda on friday which was 12th june 2020 & had a word about the problems of health with doctor sayli at kandivali east center mumbai, after that nobody responded us as to when the medicine will be delivered to us & we just kept contacting them but nobody was picking up our call neither at reception nor the mobile no & it was a completely disastrous service been shown as if that nobody was bothered, my question is if jiva doesn't have tht capacity to provide medication facility properly then y have they opened the centre is it to give lot of trouble & creating unfaithful image, i really m. Dissappinted & will never ever recommend anybody to go for it & make sure my complaints reach with the higher authorities in ndtv news & twitter as well... Cheers