[Resolved] Jiva Ayurveda — not getting the medicine after making online payment

Jk Tripathi

from Guwahati, Assam

Address:	Faridabad, Haryana
Website:	online payment for medicine jiva

I have booked the medicine on 22 aug 18 and made the payment online to jiva. My order no - 12906 dated 22 aug 18 still not full filled till date. After repetitive reminder jiva is not providing the complete detail about the mode of delivery of my medicine. As per their record, i have got the medicine according to their dispatch department but i have not got any medicine against my above order-12906.

Please look into the matter and do the needful.

Was this information helpful?

No (0)

Yes (0)

Oct 14, 2018

Complaint marked as Resolved

Jiva Ayurveda customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2018

Jiva Ayurveda Customer Care's response Dear Sir/Mam,

We sincerely apologize for the inconvenience caused to you. We have noted your concern and will get in touch with you soon.

Feel free to reply to this thread or you can directly write to us on [protected]@jiva.com

Thanks!
Team Jiva

Verified Support

Sep 10, 2018

Jiva Ayurveda Customer Care's response Dear Sir/Mam,

We investigated this issue, we would need your registered number in order to track the details.
Please message us your registered number with us.

Alternatively, you can write to us on [protected]@jiva.com with the details.

Thanks!
Team Jiva