Jiva Ayurveda — regarding wrong mobile number | |||
I have complaint multiple times regarding this issue. Their has been a wrong mobile number in my profile and it is not my contact number and i have talked regarding this issue to customer care multiple time (At least 5 to 6 times), they always say that we have remove that mobile number, but they never remove it. Because of that i have faced many problems like my medicines being delivered to wrong address, my medicines gets delivered late because when they try to contact me they sometime calls to the wrong mobile number and the owner of that number say we don't ordered medicines rightfully so... Today also this same thing happened that the delivery man called me that your medicine have arrived, and then i explained him my location as he arrive to the location he calls to the wrong number that was written on the medicine box, for which i have called customer care multiple time to remove that number its not my number, as i explained the owner of that number rightfully so say that they haven't ordered any medicines …, thankfully i arrived there on time and received my medicines. And i have taking medicines from jiva ayurveda from past 1.5 yrs approx. On 18-02-20, i visited the jiva ayurveda nhpc chowk, faridabad branch And while receiving my medicines pack from the counter the employees says that we have no history of yours, they mean to say that i am taking medicines for the first time and we don't have any history regrading you. And that was completely false because i have been taking medicine from their from past 1.5 yrs and that was totally irresponsible of them to say that. [protected], [protected] are my only correct mobile numbers. [protected] is not my contact number so kindly remove this number from my profile. Was this information helpful? | |||
Jiva Ayurveda customer support has been notified about the posted complaint. | |||
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+91 12 9404 0404
Plot No:3, DLF Industrial Area, 14th Milestone, Mathura Road, Faridabad, Haryana, India - 122001
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