[Resolved] Jiva Ayurveda — unpacked open medicine - misbehaviour of doctor & threaten to not provide refund// recently live complain on[protected]

Yomen

Address:	380008
Website:	www.jiva.com

I went to jiva ayurvedic clinic yesterday in ahmedabad, met with doctor and he prescribed medicine, the bill amount is very high as inr 2551, for my health issue; i have paid it, ;later i have gone through th online reviews of that clicnic, i was disappointed as the reviews were too worst as people had side effects of the medicines, so i decided to return that medicine and make online order, so i requested them to refund my whole amount which i have paid one day earlier ; the next movement their reaction was ;they threatened me that if you want you can go anywhere with consumer and else; where you want to do; we are not going to do anything; even all medicines were as it is as i have received; i request you to consumer staff; please help me by providing my refund, even i am lucky to not having these medicines

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Dec 17, 2018

Complaint marked as Resolved

Jiva Ayurveda customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

Jiva Ayurveda Customer Care's response Dear Sir/Ma'am,

We sincerely apologize for the inconvenience caused to you. We have forwarded your details to the relevant team and we will get back to you in the next 48 hours.

Feel free to get in touch with us on [protected] or you write to us directly on [protected]@jiva.com

Thanks!
Team Jiva

Verified Support

Nov 16, 2018

Jiva Ayurveda Customer Care's response Dear Sir/Ma'am,

We hope that we have resolved your query to your utmost satisfaction. We appreciate your kind patience and support.

Thanks!
Team Jiva
[protected]