Jk Tyre & Industries — inferior quality tyre

Address:

Faridabad, Haryana, 121006

I purchased a chevrolet cruze car in jan'15, which came with jk tyres as oem, two key concern to note about the tyres is that they are of inferior quality and have worn out early, my car has not even done 30000km and my drive is limited to city driving from my house to my business place. Also one of the tyre has developed cracks, which normally happens with old tyres, as the rubber looses its quality. I made a complaint of the same to the jk tyre customer care department (Stn. No. B2614, vide claim no. Wf[protected]Cfd no. 456). But i got the standard answer, that the claim is not accepted under warranty as it does not have any manufacturing defect. Such kind of replies can be made against any complaint/feedback, which clearly highlights the dubious claims the company makes for there tyres (3 years unconditional warranty). I am disappointed with the same and would need an immediate resolution to my concern.