[Resolved]  Jntu Kakinada — OD Complaint

I had applied for the original degree ( Roll No: 138W1A04M8)and had done the payment but it is still showing payment pending but money was deducted from my bank account .Due to this I am unable to proceed to the next steps and upload documents. I have contacted the help desk multiple times but there is no response. I am in urgent need of My OD please look into this matter and provide a solution ASAP.
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Apr 14, 2021
Complaint marked as Resolved 
Resolved. After five days of the payment, the status updated to completed.
Complaint comments 

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Hai sir,
My name is Gladess with Reg no- 16PA1A0436. I completed payment for OD and amount was debited from my account to jntuk. when I open payment option again it shows to pay the money, but for my friends and everyone who paid it shows that "you already paid the amount so no need to pay" something like that except for me. Can you tell me whether I paid the amount or not. If not paid where is my money and do I have to pay again.
This is my paid picture from phonepe.

Navyaja Bollavarapu's reply, Dec 3, 2021
Email- [email protected]
Hall ticket-16PA1A0436
I had applied for original degree and had done the payment on 13 -December-2021, but it was still showing payment pending, but money was deducted from my bank account and when i tried to do the payment again there is a pop up message stating that payment was successfully done no need to do payment again. but i am unable to proceed to next step and upload documents. the number provided for technical support is not responding.So, please look into this issue and provide resolution as soon as possible.
The od application will stop on 18-December 2k21, so try to resolve this as early as possible
Mail id:[protected]@gmail.com
Hallticket number: 09U91A0476

Regards
Asma
Hello sir,
My name is Pudota Manohar Bala Chinnaiah.I applied for OD on 04/03/2020.I paid 2000 fee also.It is showing that all fields are completed.But transaction ID is missing in my application form.but in payments page it was showing that payment done .Please solve my issue as early as possible.Because i need my OD for indian navy interview purpose.
My mail:[protected]@gmail.com
Roll No:15NF1A0356.
I am sharing following document for your reference
Applied for the od and i have paid the money for that. But when trying into login into that it showing that you have to take the cmm&pc . i have already collected the pc&cmm. What will i do
Hai sir,
My name is Rajasekhar Desu . I completed payment for OD and amount was debited from my account to jntuk. when I open payment option again it shows to pay the money, but for my friends and everyone who paid it shows that "you already paid the amount so no need to pay" something like that except for me. Can you tell me whether I paid the amount or not. If not paid where is my money and do I have to pay again.

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