[Resolved]  Jockey — Refund not received even after 2 months of returning the Products

Website:

www.jockey.in

I had ordered for Navy & Deep Red Half Sleeve POLO T-Shirt and Lt Denim Melange Polo T-Shirt and it was delivered to me on 15th March 2020. As the size was not matching i returned the order on 19th March 2020.

I have not received the refund and it has been more that 2 months since I returned the package. I have raised the ticket multiple times but no use. The only reason they are giving is the lockdown but I have returned the product more than 2 months ago. It is hard to believe that they will need this much time to process this I had returned the product 4 days before the lockdown happened.

I have also observed they are delivering the products newly ordered but not processing my refund.

I sent email to them multiple times at [protected]@jockeyindia.com and asked when they will process my refund and they were telling that the package is stuck at the courier service due to lock down and they were giving the same reason every time and now they have stopped responding to my email also.