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Jockey Complaints & Reviews

S
sharath munna
Sep 7, 2023
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Inners quality very poor

Address:Address 81 pillar , 137 ground floor Opposite bajaj electronics, attapur, Hyderabad 500048

Hello,
I have purchased inners from jockey showroom and within a week the cloth is damaged as they mentioned it is bamboo fabric cloth.after washing the inners got holes everywhere...
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B
bhavna pillai
from NALASOPARA, Maharashtra
May 12, 2022
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Trunk underwear/exchange

Address:Shop - GF/13 The Capital Mall, Nalasopara, Maharashtra - 401290

I have bought a pair of jockey trunk underwear from a Jockey store in The Capital Mall Nalasopara on 12/4/22 which cost me rs 848. when i went to the store i informed the person that ita my first time buying a trunk model so i m not familiar with the size, so the person the measured ny boy's waist & recomended a L size & i thought they being experinced would recomend a correct size then to i requested to open & show me a Lsize for which he...
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K
Kuldeep baliyan
from Delhi, Delhi
Sep 25, 2021
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Threading of trunk

Hi,

This is regarding a trunk that I purchased from Jockey Store, Lajpat Ngar, New Delhi.
After 20-30 days of purchase, I see that threading in trunk started growing in the product.
I take the product back to the store manager, who assured me a replacement at the time of purchase withing 30days.
He also agreed that the product is in very bad condition, and asked me to contact Jockey customer care, and...
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Website:www.jockey.in

Hi,
I ordered two products through online Shopping last December. I haven't received those products. I have contacted the customer care and till now no progress has been made. After numerous attempts and requests, they still haven't resolved the issue. They couldn't find where is my package or if refund could be issued.i lost my money....
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S
SaiKisho
from Jamnagar, Gujarat
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Sending Old Stock and returns are very very worst

Address:Page industries, Bangalore
Website:www.jockey.in

Hi,
I have given an order from Jockey.in. Thought will get the new stock and products will be good.
But I have got very old stock, the manufacture data is 1 year 3 months old.

and i want to return one of the item. As we dont like it.
I have contacted jockey'e customer support to place a return order to which they told me to send the pictures of the product. I have send those pictures that day only. and...
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V
vikasgoyal741
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Product not received

I have returned my product to jockey but they have done their first scam by saying my product is used and they will be returning it shortly. It has been more than 1 month now but my product is not returned. I have contacted their customer care department but every they only tell me to wait for 5 to 6 working days but never solve my query. I have already lodged complaint regarding this around 5 times. If it still continues i won't hesitate...
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Website:www.jockey.in

There was a duplicate order placed on www.jockey.in due to their website issue. I have written to the customer care dept requesting to arrange the return of one order and refund the amount. Per policy the products won't be accepted if the package is opened. I have sent them a screenshot of the entire package as it was recieved by me. The entire package is sealed and no products have not been opened as it was a complete duplicate set of products....
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V
vikasgoyal741
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Return not initiated

Website:jockey

I have contacted jockey'e customer support to place a return order to which they told me to send the pictures of the product. I have send those pictures that day only but still they haven't placed my return and jockey's return policy is only of 7 days from delivery. My order no. Is jk[protected]...
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G
gurushine
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Order Return and Refund

Address:Page Industries Limited, Umiya Business Bay-Tower-1, 7th Floor, Cessna Business Park, Kadubeesanahalli, Varthur Hobli, Bengaluru, Karnataka, India, Pincode – 560103.
Website:www.jockey.in

On 22 Jun 2020 During ordering of Jockey Products worth Rs 5120 I did not receive the Order Confirmation but My amount Of Rs 5120 was deducted from my SBI Card.

As i had not got the order confirmation I kept trying to order it from the cart as my cart was not empty and even it was showing as some products out of stock

This way I tried to remove those items and select the new ones available three times and all...
+2 photos
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S
Saswat17
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not Refund or Product not returned

Website:www.jockey.in

Order number: JK[protected]

I had purchased pyjamas from jockey website on 16th march, 2020 and it didn't fit. So according to their return policy I returned within 8 days from received date. According to their return policy if the product is in good condition the money would be refunded or else the product would be returned back. But I neither received the money nor I got my pyjamas back. Instead after mailing so many times...
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M
mohanramegowda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received even after 2 months of returning the Products

Website:www.jockey.in

I had ordered for Navy & Deep Red Half Sleeve POLO T-Shirt and Lt Denim Melange Polo T-Shirt and it was delivered to me on 15th March 2020. As the size was not matching i returned the order on 19th March 2020.

I have not received the refund and it has been more that 2 months since I returned the package. I have raised the ticket multiple times but no use. The only reason they are giving is the lockdown but I have returned the...
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K
kumud joshii
from Delhi, Delhi
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didn't refund even after receiving the return

I bought tow underwear from jockey india. They sent one wrong product. I made a complaint using their email addresses. Then next one guy from ecom courier came to my house and took the wrong underwear. I then contacted jockey regarding return. But, they are just send a copy paste message like return will take 10-20 days. Etc. It has been around 20 days and i am still waiting for the refund. I am sending email to jockey on daily basis....
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V
Vijay Sirohiya
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cancellation of order

Address:Page Industries Limited Umiya Business Bay-Tower-1, 7th Floor, Cessna Business Park, Kadubeesanahalli, Varthur Hobli, Bengaluru- 560103. CIN: L18101KA1994PLC016554, Bangalore, Karnataka, 560103
Website:www.jockeyindia.com

I ordered jockey product under hdfc card offer valued rs. 4094/- which must include 20% discount but it didn't applied as well over the cart value and total amount has been debited from the card.

Within few mins, i have trying to call them but no response from them, even though i mailed them on the mentioned email but no reply.

Please resolve issue asap and make them understand consumer pain...
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L
Lingabhairavi
from Chengam, Tamil Nadu
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men brief pack of 2 - style code 8037 - 2 - m

Address:Girivalam Road, 606603
Website:Flipkart

I ordered this product through flipkart online shopping. They delivered on 28.10.2019-monday, i got it, but they are not delivered which is i ordered one. They delivered worst quality, colour. I compliant to customer care number, but they are not take any action and responsible. I feel this is cheating, so i hope you are resolve it. It is helpful all online shopping customers. Thanking you. My order id no. Od[protected]...
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Address:Bangalore, Karnataka, 560093
Website:Jockey India

I bought the jockey polo t-shirt from nearest shop but after 1/2 wash it's become so lose even i have hardly used 3/4 times since purchased.

Post complaint thru e-mail (After many email communication) after 2 week the garment collected by jockey executive but today 8 days over no one replying even after sending 6/7 reminders.

Theif company.
I will be posting this in facebook, twitter and other social site...
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R
Rajat2299
from Meerut, Uttar Pradesh
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poor quality jockey trunks

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

Jockey india complaints & reviews
Jockey india — new underwear (Trunk) purchased from lifestyle store noida on 24/07/2018. Very poor material.

I purchased a new underwear (Trunk) from lifestyle noida is a very poor material. I wore it exactly for 2 days and the material stretched to such an extent that its ill fitted now and developed holes in it. It costed me rs. 239/-. I had been a regular user of jockey undergarments....
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S
SOMIL KATHURIA
from Gurgaon, Haryana
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tear of undergarments of man and children's

Address:New Delhi, Delhi, 110009

As we bought the undergarments of jockey from malik brothers shop number 18 kings way camp new delhi -9. We bought a month before as day by day it's going to be teraed from the lower part now it's just fully teared, but as the name of company jockey in which we believe can't able to trust anymore, might be the shopkeeper using duplicate on the name of jockey, both cases jockey will suffer. So please take an action to maintain the name of...
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G
Gray LN
from Imphal, Manipur
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my item not delivered

Address:East Khasi Hills, Meghalaya, 793008
Website:www.jockeyindia .com

My item not delivry
My item no [protected]
Order date 21 march 2018
Mawlai phudmuri shillong
Meghalaya 793008
East khasi hills distric...
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P
Preeti Diwan Kohli
from Gurgaon, Haryana
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holes in shirt

Address:New Delhi, Delhi, 110018

I have purchased jockey black t shirt women from tilak nagar. After one wash it got number of holes. I am a regular customer of jockey and i donot have such kind of expectations from this huge brand. It has totally broke my trust. I am using approx all clothing of this brand and i am a big fan of this brand but this time it has loss my interest to trust back again on this famous brand.
Please replace my tshirt as soon as possible.br...
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M
Mohamed ressel
from Kunnamkulam, Kerala
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poor clothes, and damaged clothes

Address:Malappuram, Kerala, 676105

I am nadirsha from tirur, kerala. Kindly treat this as a formal complaint about the poor unquality product sell rendered by your puthanathani sharen inner wear in tirur on various occasions in past. They are (Sharen inner wear) purchased from unisoul trade llp, ponnani, malappuram, (Wholesale trade and your company distribution), then come to my complaint i purchased a brand jockey t-shirt from your franchise (Sharen inner wear) store. On...
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S
Santosh Malusare
from Mumbai, Maharashtra
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t shirt and night pant developed holes after single wash

Address:411027
Website:[email protected]

I have purchased t shirt and night pant for my son from jockey store pimpale saudagar pune 411027. After a single wash it has developed number holes when we complaint (C. No. Sr[protected] to store and customer care they have refused to replace and asked to courier by our expenses. Then they will decide weather replace or not. Ask them to replace it as early as possible....
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P
prashantronics
from Mavelikara, Kerala
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Undergarment of low quality

Address:Bangalore, Karnataka, 560102
Website:www.jockeyindia.com

I had purchased pair of male inner wears of jockey from HSR layout bangalore outlet. But one of the underwear started spreading out color while washing.
i raised the concern in the jockey cust care and they asked me to ship it to them in banglaore office at marathalli, and it was returned in the same state saying no defect in the material. When i soak it in water at home..it starts spreading color... Ref No: SR20170444 of cust care...
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karthickutti91
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted after failed transaction

Address:Hyderabad, Andhra Pradesh, 560103
Website:jockeyindia.com

Dear sir

This karthik, from chennai. last sunday (03/07/16) i ordered one jockey t-shirt for amount 379+30 in my indian bank (rupay) atm card. after making payment i got message oops!! looks like our payment gateway misbehaved but the amount is deducted my account. i sent mail to [protected]@jockeyindia.com. the company persion is replied date of 6 july. i have attached the conversation. but i dont received any amount from my indian...
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P
Pooja_B
from Chennai, Tamil Nadu
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Failure of return of goods.

Address:Dharwad, Karnataka, 421202
Website:jockey

I had given an order of wrong size of inner wear and even made online payment. However, after realizing I cancelled the order and got a confirmation mail from their side. They also sent me a text to avoid the order if the delivery boy arrives. However, after a few days the delivery boy came and dropped the parcel at our neighbours place without any communication.
When I called the customer they are giving the reason of no exchange...
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P
Paramjeet Singh
from Mumbai, Maharashtra
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BAD QUALITY

Address:Surat, Gujarat

Dear sir,
Few days back in surat there was sale of jockey from which i had bought underwear and inner

as i am using jockey under garments from so many years but this time . . . . .

sorry to say that in underwear quality of elastic and stitching on elastic is very bad.

and size of inner is very short.

( lot of compromises are there in quality)

kindly maintain...
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S
SHAMI JINDAL
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not of good quality

sir, i bought 6 baniyans of jockey from SATINDRA TRADERS, SIRHINDI BAZAR, PATIALA. just 2 months ago, but has no bill .now they starting itching my body dur to 'boor' on them appearing under side.I went to TRADER but he has refused to register my complaint against company.THIS is very branded product and has double rate than other company similar products but may be particular products purchased by me are not of good quality.SO...
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