Jodhpur Vidyut Vitran Nigam Limited [JDVVNL] — Technical issue on payment of electricity bill

Sir
This is to attract your attention toward the transaction made on 10th may 2021. Due to technical and network error that transaction was declined, but on 13th may 2021 I get to know from email from your side that transaction is updated and successful. But still official site of JDVVNL is showing unpaid status along with penalty charges. It is a humble request to you please update the bill payment on your site also. Details and screenshot of your email are attached with this email.

K NO[protected] NAME- PRAVEEN SHARMA DATE OF PAYMENT-10TH MAY2021
AMOUNT BEFORE PENALTY-4838
AMOUNT AFTER PENALTY-5023
AMOUNT PAID -4838 (on 10th may2021)I
MODE OF PAYMENT- ONLINE PAYMENT
NERNET BANKING (CANARA BANK_)

DETAIL OF PAYMENT