Johnson Lifts Complaints & Reviews

I m complain to your service number but there are no any strick action and i m daily follow up your technician but its will be say next 4 days your lift is complete and our mechanical tem is not awailabe at this time so please kindly inform them and resolve my problem its very bad experiance in johnson elevator

Earlier we had the same problem. For that problem you have diagnosed that the Siemens DC switch to be changed/replaced and oil to be changed. Now after changing / replacing also, the same problem persists. That means you have wrongly diagnosed the problem and You have given a quotation at an exorbitant rate of Rs 8900. In fact the Siemens DC switch comes for 1650 with GST and oil comes for around 1500. But your company does not allow spares purchased outside purchase. This is nothing but exploiting the customer.
Now you are suggesting to change SMPS 12 volts
We are very much disappointed with your service

Our Apartment lift stuck in between the floors. There will no any issues when doing comprehensive AMC. With general AMC the issue do arises. Actually the Johnsons employees are not faithful.
Do not install the Johnsons lift.

Mene scooty kharidi thi mere sath Ajay magar name ke bande ne fraud kiya hai vo apne aapko army vala bta rha tha or I'd bhi bheji hai mere ko jo me download kar chuka hu or paise transport ke name. Par liye hai ab vo sb kuchh badal rha hai or mene uske account me Dale hai mere sath sare proof bhi hai...

We installed johnson lift eight years before . We did PLatinum AMC . In last 8 years we paid around 4 lacs . In last few years, i kept on telling them to replace the vulnerable items, but they avoided . they said every part was is ok . Our Last AMC was till Sept 2022 . They have not visited the appt since May 2022. I told them to extend the servoce for another 2 months . They accepted the same . But again they brought the agreement to renew from Sept 2022. Without giving service they want to charge the customer . Now somebody came and damaged our part . the lift is inoperational . When complained, they the part is not working and they will charge foe it .
In eight years there was no complaint, now the part is out of order .
One Mr Ashish Mohanty is feeling he is the owner of Johnson lifts . He misbehaves and bent upon to teach a lesson to me .

Sir, Lift door open time and close time found noice noticed. This error intimated to your Service engineer. Lift car Inside switch board one screw not there. We have 5 floor. Each floor outside up press button strucked. These are all informed Eng. Still not rectified.
Pls solve the issues early. This is under warranty.

Respected sir, I am complaining against permission and first trial of LIFT of johnson company ltd having Lift no. L-Q 3909 Sukranti LRC having owners name - Manoramabai B. Gulkari Sudesh B. Gulkari Sachin B. Gulkari, with 90% completed payment contact.All Documents submitted to the Johnson Company before 2 months dated[protected], and your exicutive submitted the documents on[protected] which is doubtful so till permission not received.You...

Hello team, i dont see any update after the payment taken in jan 2022, the person who came to took money is no longer working with them now, and the person who is using his number was not even aware who i am, i shared the copy of contract even though he dont know, what to do

We have a Johnsons lift installed in our apartment (Brundavan Homes Yendada, Visakhapatnam). It is five year old. For the past three years, it has been noticed that the cards are getting burnt whenever there is surge in the mains or short circuit due to squirrels jumping across the transformer terminals. And Johnson's lift engineers promptly submit bills ranging from INR 20000/- to 53000/-. Such a big company not having a protection is something that is hard to digest. They keep blaming the Mains supply and of late the MCB rating. It is claimed that the MCB for the lift in use has a 63A rating. And the service engineers now have thrown the blame on it saying that instead of 32A MCB, 63A MCB is the culprit. Now to repair 9-cards of the lift, the invoice is raised for Rs 53196/- . Upon contacting HOD, Vizag zone, some service engineers were sent to do the mopping up activity. Every year M/s Johnson lifts is raising bills amounting 20000/- over and above the AMC charges. It is surprising that M/s Johnsons lift is taking the public for a ride. One simple question is if the MCB rating is not suitable, how could Johnson lifts install and commission the lift ? This is the third or fourth time the cards are getting burnt. It happened in past also where in Rs 45000/- was raised and after some persuasion, that some cards were repaired, and some were replaced. Can some user of Johnson lifts explain whether what M/s Johnson lifts claim that there is no protection for surge in their lifts is correct? If that's the case, installing Johnsons lift needs to be reviewed.

We have two installed in Mahendra Heights, Bhopal, these were purchased by the builder and as a resident, we are maintaining the lift. When contacted your local representative at Bhopal, we received an offer with a lot of hick-ups.
We asked for certain changes in the offer as it was in the name of Builder, however, the society is registered now.
The prices offered are exorbitant, 1 C cable is being sold at a price of 95 Per...

Service lift not working as it's doors not getting close

Hello respected sir,
project name :- Saanvi Heights, opp. meera avenue, sarthana
jakatnaka, surat -395013,
complain = not start lift fitting work in B tower till 1 month .
sir, i have ask every day from last month to start lift fitting work in B tower, but they not started work from 1 month, they have not answer me proper for lift fitting work, and he told me everytime work will start tomorrow
but...

Hello sir,
Old tickit I'd 3259352 date 27 July 2022, my lift no.j-1791 and second lift No.J-1792 one lift drive to unlock (softwear update) but second lift drive to not a unlock(Softwear update) so plz call me [protected] and update my second lift drive

Hi, The society lift is falling by few meters. Has happened 2-3 times this week and has beenexperienced by different residents including myself. License and ARD renewal not displayed inside lift. Need to have JOhnson report that if lift is Safe to be used. Shall be taking forward for FIR if fit to use certificate or service report is not submitted in next 7 days.

Anish Dewani
[protected]
Resident

We had purchased a lift on 04/10/2019 lift no LL3858 for which we had not given AMC from Dec 2021 and suddenly lift stop working when we called a lift mechanic for rectification, he had informed that lift is locked by johnson, since you had not taken amc. So johnson had to unlock it from password lock then only the same would work

We have done comprehensive AMC with Johnson lifts for last 8 year, since the lay lift is launched in our appartment. Since the day one they have only cleaned the lift and done oiling . Now when the lift is getting old, and the part needs replacement, they are not doing so . .even after doing compolaints from 8 months they have not done anything .
Till date we have paid 4 lacs for brooming and oiling

Hello I am rishi from raipur chhattisgarh as the society has paid the AMC of lifts 10 days ago the engineer are unable to start the lift due to lack of manpower and proper supply of material
I have a question why don't you sublet your work if you don't have the manpower
Why do you guys take AMC'S i[censored]nable to supply the material
Sorry said something wrong
Rishi CHANNAWAR
D 603 at classic vip estate khamardih RAIPUR CHHATTISGARH my lift no. Is LE4044

This is complaint regarding johnsons lift installed in LaWonder apartments in hyderabad puppalguda. It keeps stopping and showing error even with people inside it. It doesn't show any error when boarding. This is highly dangerous and your lifts have to be better than this. Fix it fast or you might be open to serious legal issues

Yesterday the lift in the building at Madipakkam got stuck in the evening in the middle between 2 floors and we had to pull the person out using stool and rope. I pay AMC every year and this is the 3 Rd time the rescue system has failed in 3 months. Your service people come and go but are not able to solve this issue. Apart from AMC I also changed the spares as suggested by them. I am frustrated and tired of complaining. Shouldn't the lift stop at the nearest floor even if it's faulty? Can some senior person get involved and solve the issue. Imagine if an old person had got caught inside. They would have panicked not knowing what to do. Can't imagine service like this from Johnson.

Lift no :LH3824 Long back had an issue with lift poweoutage technical came and saw and said belt issue they have fixed temporary and they told they will give quotation in a week it's been 3 months they are coming for monthly service but whenever I ask for quotation they say like they will give it tomorrow or in two days no response from them following up with engineers and no response

Very worst engineers and their service