Johnson Lifts Complaints & Reviews

Johnson goods lift not working and display shows the out of service

We have ordered Johnson Basic lifts for 6 people (408Kg) f for our site Adityapur Jamshedpur. All payments and criteria have been completed on our behalf, but have not yet been delivered to the site according to the product quotation on time yet. This is work in a government project and the government fined 10lkhs for not completing the work on time, now who is responsible for it and there is no response from your sales and service team. I do not know any situation of your progress. All Details are attached.

This is to bring your attention to the Johnson Lift & Escalator company that has been non responsive to the innumerable complaints filed by Vipul Gardens Residents in Ghatikia Bhubaneswar which have never operated seamlessly for 24 hours. There are no defaults in the AMC or payments to Johnson, however the lifts installed have a breakdown every single day. There are people who are heart patients and have to walk their way to the 15th floor. There have been multiple accidents and multiple times that people have been trapped in the lifts for hours. There has, however been no obligation from Johnson folks and the service engineers.

I'm nachiket Bandewar from nanded maharashtra I'm facing problem with lift, many times I called the supervisor they told for AMC but they never giving quotation AMC and till the date. The problem is solved . second thing I purchased this lift before 1 year ago till the date they not providing the licence of that lift. Every time they're giving the reasons.

Sir

I need to frequently follow up for my lift maintenance and it is not done in time. Lift maintenance personnel spoke in a rude way always. Request to look into this matter. He does not do proper lift servicing and not always in time. Kindly check the history of the maintenance dates.

Request to look into this matter.

LG 9737

I have got manual lift fitted in my house last year in July month in Bhubaneswar, Odisha. During warranty period the lift battery got damaged and I reported it the month of March. The maintenance guys assured it would be replaced but due to covid situation it wasn't done on time. We are still waiting for it to get replaced. After multiple complaints things are not getting fixed. Please address the issue urgently

We made payment during 2nd August and received lift material during 2nd sept and till now installation of gates were not finished, even after couple of visits, wrong installation of gates Was happened which is highly unacceptable and non tolerable

Very sorry to say that facing very poor service at Ambeshwari Appartment Address Pandit harihar prasad Dubey marg Betiahata Gorakhpur, where situated your 6lifts for residencial use and regular basis we all are facing problems but nobody take pain and give solution.

Please do the needful.

thanking you!

Regards

Narayan Rungta
[protected]...

Johnson lifts pvt. Ltd., johnson lifts pvt. Ltd., even i had similar sort of issue with the service staff of johnson.
I got this lift installed 5yrs back and constantly getting amc renewed every year. As part of contract we are informed that 8-9 services will be provided to end customer in a contract considering 45 days of gap in between two services.
For the last amc i had with the comapny no service was done after may-2020 and my contract ended in june-2020. Hardly 6-7 services were done throughout the year. Reason company employee yograj [protected] put is due to covid we won’t be able to service. I asked him to complete the pending services and renew the amc after covid in month of may but he is only saying that he will send someone for service and discuss with seniors for amc renewal. For past few week he is not picking up calls as well. This is pathetic and intolerable as an end user. We have paid for amc and should get the promised number of services. No service has been done since may and the duration of amc has also expired. Yograj is not even picking up calls and neither sending someone for servicing.

Highly irresponsible representatives are working for johnson lifts and spoiling company reputation and making customer support miserable
Dont recommend johnson lifts

I am owner of the johnson lifts company in pune. My lift has been down for couple of week due to inability of johnson to service it as they did not have spare parts. After 3 months of on and off down time.. They finally got it fixed yesterday but again the lift has stopped today. Since the amc got over presently, the goons at johnson lifts are saying we will not provide spare parts till you get amc. I am sure the engineer who came to fix yesterday has tampered with the lift parts to pressurise me for amc. This is nothing but mafia giri by johnson lift and am planning to make this viral and take appropriate police and legal action against them if they dont fix it.

The lift is not working properly. When the lift run 1 floor to another floor the lift car vibrate and loudly sound. The lift car level and floor level did not same any floor. The lift is hang many time. The lift door did not open many times.

The lift is not working properly. When the lift run 1 floor to another floor the lift car vibrate and loudly sound. The lift car level and floor level did not same any floor. The lift is hang many time. The lift door did not open many times.

The operating button on 5th floor becomes in effective after every three or four days. Your technician mr. Harish is very cooperative and attends on every request. But there looks to be some manufacturing defect which needs a technical audit. Yesterday the fault was rectified by mr. Harish. Today the lift stopped working again and was stuck at 3rd floor and the display is showing p0 but even after switching off the supply to reset as advised, it is non operational. Kindly look into the problem and provide a permanent solution.
Chopra..4th floor, house 2407 block e ansals palam vihar, gurgaon 122017.
Ph. [protected].

The lift no l-b6945 was installed to our appartment - mari gold appartments — in 2010 and since them we are having an annual maintainance contract and the same is being serviced by your techinical persons only... We do not entertain any other person to get the repairs done as we have an amc with johnson.
About 10 days back the lift is working but the cabin is not going up to the 5th floor, it stops only at 4th floor. We have given a complaint and ur service persons after several follow up visited and could not identify the problem.
Finally they said that the part on the 5th floor board is worn out and requuires replaement. We have paid 25000/- last week and they said will get the part but till date no sign o[censored]r persons. We are continuously following up but till date the problem remains resolved.
On the fifth floor senior citizens stay and are not in a position to move out on medical reasons also as the lift is not working and is creating a lot of inconvinence.
We have again given complaint to prakash-service head and till now there is no response.
It this is the way a service complaint is to be attended and is this the manner an issue of a small manginute is to be handled.
Firstly there is no reponsible person to take up the matter, all the small time service tech are handling the issue and are not in a position to resolve the same.
The lift contact nos mentioned and pasted in the lift are out dated and not working.
How can we handle such poor and horrible service.
This is purly due to lack of interest fm ur side... Kindly make sure that the problem is taken up and the concerned are being counseled for their poor service.

Looking forward to hear from you...in this regard.
Asok konda
[protected].

Hi sir, i would like to renewal my lift maintenance with johnson lifts. My lift maintenance has been expired in the month of nov 2019. Since ours if flats with 8 house f & s floors. It has taken time to collect amount among all to renewal my lift maintenance. When i called to renew my contract - i came to know even if i provide check now (Feb 2020) the contract will get renewal with back date ir nov 2019 which is not correct - i would like to renewal my maintenance contract from feb 2020. Please do the needful.

Johnson lifts is charging high cost of spare parts. They only give lump sum cost of al, they refuse to give the cost of individual spare parts. When requested they just give hand written & and give 10% discount on lump sum amount, it is very surprising to see why a company like johnson wants to hide the actual prices from the customers. They also charge high maintenance costs (Amc) which is very very high.in amc they provide 8 service visits.br...

The left provided by johnson almost 25 years back, its under AMC, still getting struck every now and then and emergency botton also not working. we took upgradation cost from johnson, and they gave a quote of rs 4.20 lakhs for upgradation of controller for the existing lifts. they said its vvvf based controller latest version., and for gear service and motor services. the new lift is provided at 7 lakhs and for upgradation a very huge cost is charged.

Dear all,

We have issued the po for amc maintenance to johnson lifts and the team is not responding even after continuous follow ups, since the warranty got completed the amc was requested. Its been 2 months since the po was handed over till now not even a single visit from johnson lifts. Such organization who cannot offer after service should be black listed and not be allowed to promote their products in the best interest of consumer. If they dont respond then why should the customer buy products from them.

This is regarding Johnson Lift No.LF1570, at premises in Korattur .

Firstly, I would like to inform that the service of the lift since the payment of Platinum AMC this year has been very poor.
The person who has come for service for last 4-5 months for my area comes without Uniform, does service for 15min-30min and has not been satisfying at all.

We even informed to the landline number[protected] regarding...

Dear Sir
Subject : Problem in lift of Tower 2 and Community Hall of DN Oxy park, Dumduma, Bhubaneswar

We have come across the following problems in Tower 2 and community hall. Details are as below.

1. In Tower 2 three lifts are not working.All have gone errant.One of those suddenly fell, too, fast to the lower floor at 12 th floor instead of gradually coming down seemingly giving heart ache to everyone.

2. The community hall lift is also not working .

You are requested to take early necessary action to resolve the issues on urgent basis please

Regards

President DNOP, DUMDUMA
Bhubaneswar
Mob -[protected]