[Resolved] Journeys By Jukaso — non refund of money | |||
I had taken up a membership of Jukaso in July 2014. I was promised the sun and the moon during the sales presentation which took place at Jukaso Hotel in Gurgaon. However, the next day after paying the money from my credit card I realised there were several differences and reality. For all of which the sales rep convinently denied mentioning or said he is not aware. Anyways, I understood their ploy of cheating and within a couple of days I decided to cancel the membership. To, cancel I had sent a registered post, email and hand delivered a letter so that they cannot claim of not receiving the same. The offer form said if i cancel within 10 days my money will be refunded in 45 days and it has been more than 45 days i have not heard anything from the company neither have i received my money. I have only got false assurances from customer care. I am warning the company, that if I dont get my money back in next 5 days, i shall file an FIR against the company and also initiate a consumer case with damages and mental harassment. mem details Primary Member – Rohini Goenka registered email – [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
True, I am also cheated by them with their false promises at gurgaon. If you check, there are 100s of complaints against Jukaso
Reply
JOURNEYS by JUKASO is a fraud company. Please do not waste your time and money by becoming its member. They promised me that they will give me a scratch card with four options to win. Since I have not become their member they did not give me the scratch card. They gave me one Gift Certificate to be used for free stay for 2 Nights & 3 Days in any of their listed properties. But this gift voucher also is not honored by them and it is simply a waste paper. They are not approachable over phone and also they do not reply to the e-mails.
So beware of the sweet talks by this company to get trapped as a member.
Regards! ----- Harish Arora (Ph. #[protected]; e-mail: [protected]@yahoo.com)
So beware of the sweet talks by this company to get trapped as a member.
Regards! ----- Harish Arora (Ph. #[protected]; e-mail: [protected]@yahoo.com)
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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