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Jovial Mart Complaints & Reviews

www.jovialmart.com

1

Updated: Dec 5, 2022

Complaints 571

Resolved

55

Unresolved

516

So far, so good. Jovial Mart is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jovial Mart will keep up the work and continue to help more customers with their concerns even better 🤝

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Jovial Mart reviews & complaints page 2

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Sir. I purchased 4 jeans from your site. But I get wrong items.. I ordered 4 jeans 32 waist. But I don't get those . I get 2 jeans for kids, 1 for girl and 1 dirty jeans. So pls refund my money.. and take your item back
Sir details of my order is as following.
Product - Jeans combo 102
Order ID - 14466
Order Date[protected]
Invoice no - HAL[protected]
I received this items today[protected]
Pls take necessary action regarding my problem I will thankful to u

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S

Santosh k. Kholgade

from Mumbai, Maharashtra

Jul 10, 2019

My order is Jens combo size 46 but you sent size 38 Jens are very small. So plz.return your Jens parsal.give me my money.
Order Id :14529
Date:1/7/2019
Invoice no.HAL[protected] date 1/7/19
Tracking No: YA[protected]IN

4 unmatched jeans - Comment #3483027 - Image #0

V

Vilas Khopade

from Malegaon, Maharashtra

Jul 16, 2019

Yours product is fulty pl refund my rupees take to your fulty pic send your contact number email address tumhari company logo ko chutya bana rahi hai ager refund nahi hua to complet karna padega media mai dena padega

D

Dalim das

from Mumbai, Maharashtra

Jul 23, 2019

Product is verry bad.and loge and damage so retarn product .this product not like and so this product is not like okk..so retarn jeans combo..

4 unmatched jeans - Comment #3492977 - Image #0

4 unmatched jeans - Comment #3492977 - Image #1

4 unmatched jeans - Comment #3492977 - Image #2

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Address: P124khan Sama para garden reach road Kolkata west Bengal, Kolkata, West Bengal, 700024

This is very bad product and companyd.fgbbvvvhjnbcffhjjbbcghjnbcgjnvvvbnbcdjkbvcdjkvcdfhnnnvcfgjnvxfhnbvfhncx...⇄ njgddgn xfvjjj cjvchhcubfhbfyczthvhbkknbggfffgjvxsfhinnbcccxffyiujjjhbbvggffhjjjkkkbbvvvvvvcccc...⇄

Jovial Mart customer support has been notified about the posted complaint.

Jun 08, 2019

Updated by Ehtesham Akhter This product is bad return my money

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R

Ram Pounikar

from Mumbai, Maharashtra

Jul 2, 2019

Sir
I have placed my order jeans combo 101 (3 jeans) and get diliver today
But the product is not saticfied for me.
Pls return the product and get my payment refund.

bad product return my money plz - Comment #3474786 - Image #0

bad product return my money plz - Comment #3474786 - Image #1

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Address: Jovial Mart (Halcyon kart) RZ- 152 Palam colony Raj Nagar part-II New Delhi 110077, 182101

Return Jeans Combo |103
The jeans delivered to me today are not of correct size and quality. I therefore request you to return your items as soon as possible. Details-
Product name- Jeans combo-103
Order id- 14510
Order date- 2019/05/19
Invoice no. HAL[protected]
Tracking no. YA[protected]IN
Date of delivery-23/05/2019
Return your products and send the payment as quickly as possible to the following address-
W.no 13
H.N. 155, Near Head post office Udhampur state Jammu and Kashmir Distt Udhampur pin code 182101India.
Kind Warning.

+1 photos

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A

ajeesh ashokan

from Chelakara, Kerala

May 27, 2019

Please return money.I don't satisfied this product.Also it is damaged.

A

ajeesh ashokan

from Chelakara, Kerala

May 27, 2019

Please return money.I don't satisfied this product.Also it is damaged.

B

Bhavsing Gavit

from Mumbai, Maharashtra

Jun 5, 2019

आपकी कंपनी पुराने माल की सेलींग करती है।
आपकी कंपनी फरेबी है।

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Address: RZ-152,PALAM COLONY,RAJ NAGAR PART-2 NEW DELHI, 110077

Sir i had order 4 jeans combo size 32 but when i received product thr is one kids jeans one ladies nd other 2 r wrong size i want help that me will receive new product or my money if they want my account number nd ifsc code where i will send them
Name - somnath harpude
C/o shivam offset, plot no d-.111, 5star midc kagal, kolhapur 416236
Order id-14458
Invoice no-hal[protected]

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S

SMSUBHANI12

from Addanki, Andhra Pradesh

May 28, 2019

I order jeans 34 size combo 103 you send
32 40 42 34 sizes veste colours i ritan jeans send my cash 1300 ruppes please

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Address: RZ-152, PALAM COLONY, RAJ NAGAR, PART-II, New Delhi-110077, 784523

I orderd 4 jeanses of size 30. I recieved them. But one of them is for kids. One is ladies jeans, one is refurnished and the last one is small in size. I need my money back, or send me the product i orderd. I hope you have understood my complaint and you will help me out of this. The company cheated me through you. So i am very sure that you will look into the matter for my justice. I belong to a very poor family. You can imagine this having a look at my order of 4 jeanses at rs. 1300.

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S

Santan Das Manikpuri

from Mumbai, Maharashtra

May 21, 2019

Different in order
Order ID 14491
Product Jean comb 102
Courier BPCOD biller 4475 cust 2919

S

Shivakumar Y V

from Delhi, Delhi

May 27, 2019

I received product today. But It was totally different which I sawed in facebook. Unfortunately I fell in trap. Someone called me and booked the order. So kindly refund and take back your product. My order ID. 14544.
I received order through indian post courier. I have packed as it is. Kindly take back your product and refund amount

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Sir, i ordered 4 jeans product. I received your product today. But the product very bad quality and jeans size is no comparitible me. I want return your product and received my money. So plz send my money.
My order tracking no-ya[protected]in
Order id-14528
My adress-ajeesh ashokan
Palampurayidathil (House)
Pala po
Pala, kottayam district
Pin -686575

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A

arshadcf

from Mumbai, Maharashtra

May 21, 2019

I received a COD parcel from Indian postal service which I had ordered but unfortunately to my surprise all the four jeans were very small and narrow and not the size I had ordered. Even can't insert my foot into it. I want to return/exchange it. I need to know the return procedure immediately.

R

Roshan32tiwari

from Kawardha, Chhattisgarh

May 21, 2019

I ordered jeans combo of 32 size. which is not in proper size and fitting. I would like to return it back. order id: 14492, jeans combo 102, customer id: 2919. invoice date 03.05.2019 . invoice no. hal[protected].

G

Girvatsinh Jadav

from Mumbai, Maharashtra

May 27, 2019

Sir I order 4 jeans product. I recieved your product today 11-02-17. But the product very bad quality and jeans size is no compartible me. I want return your product and received my money.so plz send my money

bad quality and size difference - Comment #3443172 - Image #0

A

Ajay Pakhetra

from Mumbai, Maharashtra

May 27, 2019

Product sent by you is not suitable as size sent by you is not according to my demand.also stuff of the product is cheap colour of the product is not as per demand. Courier name BPCOD E Biller ID
:4475 customer ID:- 2919 Tracking No:- YA[protected]IN product quantity 1 name jeans combo 103 order ID 14510

bad quality and size difference - Comment #3443416 - Image #0

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Address: Supaul, Bihar, 852131

The order and size i have got is completely different to the order i have placed. This is highly cheating with customers. And also i have tried to contact with the no. But both no’s are not getting through. It shows how u guys cheating the customers. And now i want to refund my money back.
Details
Jeans combo 104
Order i d 14575
Invoice no hal[protected]
Date08/05/2019

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J

Jadab Chetia

from Imphal, Manipur

May 15, 2019

I ordered jeans pants combo packed (4 pants)Rs 1300.00 rupees, all pants are older, unsize, unfinished.

worst service - Comment #3433420 - Image #0

J

Jatin [email protected]

from Mumbai, Maharashtra

May 15, 2019

Jo jeans mene mngwai wo nhi hai or fttii huee jeans hai...I want my money..muje mere paise wapis kro...aap aise bewkoof nhi bna skte aap mere paise wapis kro nhi toh apki complaint ki jayegi, jitni jldi ho ske meri money wapis ki Jaye...[protected] Is no. Pe contact kro..

S

Smsubhani Sd

from Khammam, Telangana

May 28, 2019

[protected]

H

Hari Sarkar

from Silchar, Assam

May 31, 2019

Sir
Your product is not that which was shown in your add .
So now I need my money in refund..

Regards
Hari sarkar

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Address: 1652 sector 6 ,Karnal ,Haryana, Karnal, Haryana, 132001

Hi team,

We have received jeans combo/104
Could you please start process of returning the goods as jeans are in poor quality and made of low standard fabric

Also please contact us in case to discuss return process

Please deposit 1300 in my paytm account [protected] or please contact on same number to get bank details

Please provide us solution as soon as possible as we can wait to get amount in my account only for two days

Thank you

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Address: F-23,SANTOSH NAGAR, GALI NO-3, GARIYAWAS, 313001

The order and size i have got is completely different to the order i have placed. This is highly cheating with customers. And also i have tried to contact with the no. But both no’s are not getting through. It shows how u guys cheating the customers. And now i want to refund my money back.

My order details are:-
Courier name : bpcod (E-biller id:-4475, cust. Id:-2919)
Product: jeans combo 104
Order id: 14486
Invoice no: hal[protected]

+1 photos

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May 06, 2019

Updated by s13487 I am still waiting and I am not received any representative call and any information let me know how to get back my money.

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M

Mahveer Jain

from Mumbai, Maharashtra

May 2, 2019

Sir I order 4 jeans product. I recieved your product today[protected]. But the product very bad quality and jeans size is no compartible me. I want return your product and receive my money.so plz send my money.

My order tracking no. YA[protected]IN
Order id- 14409
My address- Mahaveer
Shop no. 44 Devata Market Chickpet Bangalore
Pin- 560053

G

Gpsamy

from Chennai, Tamil Nadu

Oct 9, 2019

My order Black colour, coming in blue, so order in return, please order returns.

G

Gpsamy

from Chennai, Tamil Nadu

Oct 9, 2019

Sir I order 4 jeans product. I recieved your product today[protected]. But the product very bad quality and jeans size is no compartible me. I want return your product and receive my money.so plz send my money.

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Address: CHETAN GUPTA BAZAR NO 1, SAHAJI CHORAYA WARD NO 6, RAMGANJMANDI, 326519

Order id 14433
Order daate 19/04/2019
Invoiice no hal[protected]
Invioce date 19/04/2019 09:33:08

I have order jeans combo 104
This product is not in proper size & poor quality & defective peaces & secound hand product plz return my money
Plz provide me coustomer care no & whats the process to return this order

My contact no [protected]
Mail id [protected]@gmail.com
Name chetan gupta

+1 photos

Apr 26, 2019

Complaint marked as Resolved

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J

Jadab Chetia

from Imphal, Manipur

May 15, 2019

I ordered 8/04/2019 jeans pants(combo pack 4 pieces) Rs-1300.00 rupees, but delivered 9/05/2019, all pants are older, damage, unsize.Please back my money.

mistek in product - Comment #3433393 - Image #0

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Address: VPO SIDHYANI SUB TEH REWALSAR, 175008

Return jeans combo |104
The jeans delivered to me today are not of correct size and quality. I therefore request you to return your items as soon as possible. Details-
Product name - jeans combo-104
Order id - 14575
Order date - 2019/04/13
Invoice no. Hal[protected]
Tracking no. Ya[protected]in
Return your products and send the payment as quickly as possible to the following address
Pawan kumar area and po sidhyani sub teh. Rewalsar district mandi hp near senior secondary school sidhyani 175008
Mob no [protected]
Kind warning.

+1 photos

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K

Kiran Musale

from Mumbai, Maharashtra

Apr 24, 2019

Dear Sir,
Order ID - 14582
Invoice No - HAL14582-20

Order size is 36 i receive different size please send my order back

स

संतोष मोरे

from Mumbai, Maharashtra

Apr 24, 2019

I order 32 size & you send 28, 30, 34, 40

A

Adinarayana Murthy

from Hyderabad, Telangana

May 16, 2019

Sir I order 3 TROUSERS COMBO product. I recieved your product today[protected] . But the product very bad quality. I want return your product and received my money.so plz send my money.
My bank account no
[protected], icic0000075, icici bank, ameerpet, Hyderabad

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Address: H.no. 272, w.no. 15, Indra colony jind road Hansi dist. Hisar HR, Hisar, Haryana, 125033

Website: Give my money

I ordered a 4 jeans set in 1299, but quality of material and size not comfortable..
Ur customer care number not working..
I want to return and give my money..
Order id 14609 dated 2019.04.12
Invoice no. Hal[protected].
Sir i want to return those items because size is small i can't wear these jeans. Quality of material is very worst and small small dhabee on the jeans very times...
Plz plz plz take it back and give my money back..
I am not satisfied with ur deal u cheat me..
Give my money

+1 photos

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S

s13487

from Mumbai, Maharashtra

Apr 29, 2019

Hi Team,

I received which i have done online shopping in Http://halcyonkart.in/ product is not good and pant size is not yet fitting, Requesting some one come and collect the product and refund my money at the earliest.

Thanks & Regards,

I want to my money - Comment #3418817 - Image #0

R

Ravi Kumar Gonugunta

from Nellore, Andhra Pradesh

Apr 29, 2019

Sir, i orderd 4 combo pack jeans at 1299 rs size in 38 . but i received two jeans look like old and slightly dammage size 36. please replace the jeans or refund my amount.this is not a way to cheating in on line purchases.I received today that is on 25/4/19 and paid 1300 rupees cash on delevery sysytem

I want to my money - Comment #3419224 - Image #0

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Address: Rz-152, Palam Colony, Raj Nagar Part - 2, Street No.-3 ,New Delhi District, india, New Delhi, Delhi, 110045

Order id: 14628
Order date:[protected]

I have ordered the cloth on your company via facebook, as i now received the product is not satisfied by me, i were got a damaged cloths with unrelevent size, so we request you to please refund our amount
We are trying to contact which is shaping in your website but the no is not valid, if not refunding then we will handle this in consumer court.

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स

संतोष मोरे

from Mumbai, Maharashtra

Apr 24, 2019

Sir i order 4 jeans product. I recieved your product today 12/04/2018. But the product very bad quality and jeans size is no compartible me. I want return your product and received my money. So plz send my money.

Santosh more
mobile no.[protected]
order ID-14468

M

[email protected]

from Mumbai, Maharashtra

Apr 24, 2019

Submit a complaint
Sir i order 4 jeans product. I recieved your product today 12/04/2018. But the product very bad quality and jeans size is no compartible me. I want return your product and received my money. So plz send my money.

H

Hasraj

from Mumbai, Maharashtra

May 2, 2019

मैने 34 का जिंस का combo मगवाया था। लेकिन मुझे28 साईज का combo मीला।और display मे जो product था वो भी नही मीला।

cloth damage and size problem, need to refund - Comment #3422461 - Image #0

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Address: Masiha gang sipri bazaar jhansi, Jhansi, Uttar Pradesh, 284003

[resolved] jovial mart — return your product

24 reviews
India
Om prakasg
Submit a complaint
Sir i order 4 jeans product. I recieved your product today 06/04/2018. But the product very bad quality and jeans size is no compartible me. I want return your product and received my money. So plz send my money.

My order tracking no. I[protected]
Order id - 14568
My address - sunil shukla
Quarter no. 475 masiha gang sipri bazaar jhansi

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V

Vikash Agarwal Gau

from Guwahati, Assam

Apr 24, 2019

HI,
I want to returan the product because of size issue.
My order id is 14430.

invalid product - Comment #3414110 - Image #0

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Address: 136136

I am received jeans combo 103 through bpcod courier, biller id 4475, cust. Id 2919, tracking no. Ya[protected]in, order id 14559.

All jeans pents are wrost and laciniated. All items not in condition to wear. Please either returned my amount or replace with good quality. Please ensure and check this matter. I am be thanks to you for retrun /replace my product earliest for mantain your faith in market

+4 photos

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Apr 09, 2019

Updated by Satu lamba ,

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Y

[email protected]

from Vyara, Gujarat

Apr 10, 2019

My order is Jeance combo pack are rejekted peace .But men jeance order lenth is sort.order is photos not match delivery.colour is not match.order size not comfortable.

jeans 103 - Comment #3401538 - Image #0

M

Miral Soni

from Mumbai, Maharashtra

Apr 24, 2019

My order ID is :- 14606 I have pur denim jeans for size 38 and I have received Low quality jeans for size 28. So you requested to collect your jeans and plz give my Rs.1300/-Return early as possible. Otherwise I have filed police complement against your company.

jeans 103 - Comment #3414661 - Image #0

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Address: Rz-152.palam colony. Raj Nagar.New Delhi, 110077

I have received 4 trousers from your company on 20th march19 but. Thesee no are not fit for me. I hve booked 34 size. But you give me other size and quality of the pants are very low. So. I want to back these.
Moreover. I am very upset for your items. So. I want to bring back my amount rs.1300. Otherwise i lodge a complain against you.
Manash protim borah
Courier name. Bpcod (E-biller id 4475. Cust id 2919
Tracking no-ya[protected]in
Order id-14512
. Jeans combo 103

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G

Gursudan111

from Akhnur, Jammu and Kashmir

Mar 28, 2019

My order id - 14623
I recieved my order[protected] Adress- shop rissam medicos gtb nagar byepass
I want return my order... Because you fraud with customer what i order i dont get that... Your jeans quality is zero and the size i ordee i dont get that so its request to return my order give my refund.

A

Amit#@123

Apr 11, 2019

Pura ka Pura jeans pant phata Hua hai ek v pant sahi nahi hai first time jeans book kiya hai aur Sara ka Sara pant phata purana hai mera pant return Karo aur ledis pant veja hai

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Address: Gensis BCW, No 36, Crown Point Building, lavalle Road, Bangalore - 560001., 560001

Hi i have ordered online shopping from jovial mart for 4 jeans combo pant on 4th march 2019 and i received on 11th march 2019. Next day when i tried to wear the jeans looks really horrible. Even though i have ordered exact size its really tight and day by day now its started to shade the colour. I am not really happy with the jovial mart though ordering quality jeans. Kindly i request you to take back and refund my amount. Below are the online shopping details which i ordered.

Order id : 14559
Invoice no : hal[protected]
Invoice date :[protected].

+1 photos

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Mar 26, 2019

Updated by Naga Raja Areboppanahalli Hi Team any update its been 2 weaks

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G

gsmraj

from Chennai, Tamil Nadu

Mar 20, 2019

I bought jeans combo 105. The size selected was 36 and the size delivered was 28. I want to exchange it. No response from the customer call center. Cloth seems to be worn out.
Order details are
Order Id 14588
Invoice No HAL[protected]
Invoice date 04/03/2019
Delivery Date: 12/03/2019.
Do the needful

N

Nagaraja am

from Mumbai, Maharashtra

Mar 20, 2019

Totally not fitting and dead colour àaaaaaaaaaaaààaaaàaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaawwaaaaaawawawaw...⇄

And my order I'd 14559
Order date 04/03/2019
Invoice no HAL[protected]

D

Devarakonda Madhu

Mar 27, 2019

Sir,
I orderjeans combo 104 with 1300rs ..4 jeans pants ..it is not comfortable to me with size ..so please take return my money back ..
Thanking you

Order id : 14514
Madhu D
[protected]

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I have order a jeans combo 102 in jovial mart. I received this product on[protected]. I have tried that but it is not fit for me. The product i received was not the actual one which i order. Size is very small which i can't able to wear that. So please kindly consider our words. Make a return of the product and refund our amount. Courier name:bpcod (E-biller id:4475, cuts. Id:2919) order id:14471 invoice no:hal[protected]

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A

Aariyaan Khaan

Mar 28, 2019

Dear sir,
With reference to the above subject we received damage peaaE and size problem with your item, we are not satisfied with your online shopping we request you to please refund our amount
We are trying to contact which is shaping in your website but the no is not valid

Aariyaan Khaan's reply, Mar 18, 2019

Dear sir,
With reference to the above subject we received damage peaaE and size problem with your item, we are not satisfied with your online shopping we request you to please refund our amount
We are trying to contact which is shaping in your website but the no is not valid

P

Prajapati Kundan

Apr 4, 2019

This product is damage, quality is very bad, so I want to return This product, and money back quickly. My contact no [[protected]]

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Address: JOVIAL MART(HALCYON KATT) RZ-152,PALAM COLONY,RAJ NAGAR PART-II, NEW DELHI-110077 GSTIN 07AADCJ0534G1ZX, 110077

Resptd sir,
With humble request that i am mukesh kumar s/o sh rajinder kumar mohalla rampuri ward no 5 tehsil nurpur distt kangra h. P (Near shiv mandir) that i have placed a order of combo 4 jeans set from your company but the delivered material you sent is used and damaged and ruffed in order id:14557. Wrth rs 1300. So sir kindly take a necessary action against it. I shall be very thankfull to you for this act.
Thanking you
Yours faithfull
Mukesh kumar
S/o rajinder kumar
Mohalla rampuri
Ward no-5
Tehsil nurpur
Near shiv mandir
Distt kangra h. P

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R

Rajesh Achra

Mar 28, 2019

Order ID 14425 Jeans combo 101

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I had ordered cobo jeans, but when received it is pathetic and costing zero value, seems like they have given thrown jeans, and no contact number given anywhere, this cheaters are biggest frauders. Cheating people through high quality images shown. And given low and third class jeans. When seem the paper given no information provided of tha company. And when getting the numb of the company it seems like given fake and unavaliabled numb. Which is not working and the jeans given are not even local road side jeans its like giving rejected jeans.

Fraud company

Gst numb of the company: 07aadcj0534g1zx

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S

Sooraj Sasidharan

from Attingal, Kerala

Mar 27, 2019

Jeans, This product is not quality, damaged please retain &cash back

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