Mufti / Credo Brands Marketing Complaints & Reviews

The return pick up has not been picked up even after a week. The aggregator without connecting to me has updated the status as "Not picked up" because of which my refund is stuck. The Mufti customer service centre is not responding to my calls either. My order number is #[protected]

Hi my order number is #[protected] Partial products have been delivered. However, the fit is not appropriate. I want to submit a return and a cancellation request for all the products.

Kindly assist.

I had ordered a shirt on 28/10/2022 for rs 1750 and money got debited but I haven't received order confirmation. I do not know whether the order has been accepted.

I have ordered a product in Rockstarjeans.com, Then they sent me a mail that the product was out of stock and they would refund the money to my bank account. I have sent them the details, but they are not responding via email or call.
I want my money back

Bought mufti pants from shreeshivam bhopal which is a multi brand store which got tored the thread came out and the chinos is lloooking so shabby and the staff is declining to return it mufti chinos clothes is third class never buy anything from mufti

My name is anurag kumar, i am from bihar (India). I had purchased a black colour shirts of mufti brand from grand mall muzaffarpur bihar, when i washed my shirt first time then i saw that's damaged from back shoulder side. I got socked because of its my favorite colour shirt and this is totally new. Please solve this problem as soon as possible. My contact number is [protected]. Thank you mufti brand.

I brought a mufti shirt few months ago, being from a middle class it feels great to wear a brand but today it was soo disturbing because it got torn n that to my friend said that fatte kapde phena h with in 4 months wearing shirt for 7 time buying a cloth from the brand collecting our pocket money and than this type of fabric which makes us feel down among our friends bussiness personal.

Dear sir/madam

It was my first purchase from mufti and i was very disappointed as i have purchased a black jean of rs 1500 on 5th june 2018 from mufti. After purchase i gave it for the alteration and tomorrow i. E. On 8th june 2018 i went to take it back.

But when i tried, it was fallaciously altered by their tailor and when i complaint that it was too tight as i can't wear it properly.

First the owner of the shop said that they cant do anything now as it was already altered.
Sencond, when i said i told the worker that day also how i wanted it, the worker denied that i didn't even tell him. And the owner retaliated me for not telling him and told me that workers are like this only. They didnt even accept their mistake.

I am very disappointed with this kind of service from a valuable brand. I need interventions on the above matter and kindly resolve the issue as the jean is still with them.

Waiting your positive reply.
Regards

Hi
I have purchased 4 mufti jeans from a outlet detailed at end of this mail.
One of the jeans sized 32 become 34 after 1 wash.
I have purchased all 4 jeans in same style but different color.
When i told the store owner he told this fabric is like this only.
However i was not satisfied by the answer.
And i didn't expected this quality from mufti and it's not the first time i m buying mufti jeans.
Seller : wood palace # shop 130-131, ghaffar market, karol bagh, new delhi-110005
[protected]
Buyer : pawan verma
[protected]

Kindly do needful to be done asap and find invoice attached

Date of incident = april 16, 2017 at 09.03 pm

Contact of the show room= [protected]

Address= unit no. A0023, upper ground floor, blok a, city centre, rabindra nazrul road, haldia

Full description of the incident =
On 16th april 2017 at 09.03 pm, venue city centre mall, haldia, west bengal,
I bought t-shirts of 1, 300 inr. I used the atm card of indian bank to pay through pos. The amount of 1, 300 inr deduced through my account twice in a row.
Even after 37 days and after successive complaints there is no refund.
I have emailed to [protected]@mufti.in and contacted to helpdesk number[protected]. But there is no progress in solving issues. (Kindly note that email bounces back on the email address mentioned in the bill attached. Dotcom bounces back! Dot in works.) (Pls see the attachment.)

I have emailed to the indian bank atm related issues email address that is, [protected]@indianbank.co.in and contacted on the toll-free number. But no resolve. (Pls see the attachment for proof.)

I have lost my time, energy, money in e-rickshaw fare and physical strength. But there is still negligence from the mufti and indian bank. The height of ignorance is such that they even don't reply the emails.

So, i request
Kindly help me to get the appropriate money recovering every loss.

Went for shopping with my friend but didnt find anything catchy to buy in the jeans section, so decided to buy a shirt but one of the boys said what about jeans and started behaving roughly even started fighting,, didnt knew thats how they behave with the customer, very very pathetic behaviour,, that store boy should be punished,, incident occur at marathahalli mufti store.

Dear sir/madam,


Kindly find the attachment.

I had purchased tee shirt from mufti.
And when I washed that tee shirt it became amazingly longer than it was previously.
It was really serious issue for me as I spent 1499/- .
And sorry to say it wasn't worth.
I went to that mufti shop to tell this issue but that shop owners were not even considering my issue.
They kept my shirt after convincing them for long time.
That was really disgusting service I faced ever.

I'm attaching photo copy of invoice.
Please look into the matter as soon as possible.

VAT/TIN NO: [protected]V
CST NO: [protected]C

Hello ..
i am the regular customer of mufti brand but this time my jeans going to torn at the front of right pocket...and it starting to torn, increase day by day ...clothes quality is of worse..., i never seen the product quality like this, this time mufti disappointing me, i think u guys provide me better and good result about this, i am already visit the hazarganj lucknow u.p outlet and leave the jeans for your response...just waiting for your your response

Dear mufti team, I am a regular user of mufti brand but this time I am completely disappointed with this brand, because last month I purchase a mufti shirt worth rs 1999 but after using once it got torn.this is the first time I experienced such an issue. I also went to shop wear I had bought this shirt but shopkeeper did not returned this, he tell me to repair this but why I repair this after buying this product with a huge amount. I am expected to get it replaced. I buy this shirt from bmc mall, Bhubaneswar, invoice no: 2798. Regards pradipta kumar lenka, phone : [protected] email id: 1971.[protected]@gmail.com.

I had purchased a mufti jean. The very next month it got torn.I am using mufti products since last 10 yrs. This is the first time i experienced such an issue. I hope to get helped in resolving this. Thank you

I had bought a shirt of mufti compañy in worth Rs1900 on 21 Oct 2015 at purnea(Bihar).but as I wear it, shirt started bublling and discoloured near both arm pit portions in few hours.I also went to shop wear I had bought this shirt but shopkeeper did not returned this.shop address-sangam multi brand, zila school road, Purnea.solve my problem please.

Hello, i glad to say that one of the my favorited brand is mufti. But incident is in last dec14 i puchased blue jerking worth 3500/- rupees, and his colour is gone after 3 time wash, i m very disappinted, i complaint mufti showroom amanora, magarpatta, pune. He said me its not replacement and you need to complain at mufti site. Its very embresing and feeling bad about this branded company. I hope you take care of this and replace or repare the same. Vinayak s. Godse [protected] email: [protected]@gmail.Com

Sir, I have purchased a shirt from Mufti worth of 1700rs from Bhopal (M.P), I am purchasing clothes from Mufti from past 3-4 year but from this I am fully dissatisfied its colour changes while washing, its having navy blue colour on its collar and pockets but while washing it changed to faded orange you can see it in the photos below. My email id is k.[protected]@gmail.com pls reply what can I do

sir we bought this t shirt from raja shab kolkata, only use 3-4 times and found hole in back due to hard label in back.sir i tell you, very fantastic cool feeling to use this t shirt, i n very shocked to see the hole at back, please check this and replace this. second same t shirt in hand fresh, i didnot use this due to see this problem. thanks awaits

I purchased mufti jeans product "MFS-5717 20-TURQ" size XL from "Deep Enterprises Shop no 26, Model Town, Rohtak" on 28th March 2015 worth Rs 1699. After first wash i felt it tight from under arms. After next 2 washes i left the thought to wear it as it got shrinked. I purchased MUFTI products in past and those are very good. This time i am very much disappointed. I am expected to get it replaced. Regards, Varun Gupta [protected] varun.[protected]@gmail.com