Mufti / Credo Brands Marketing Complaints & Reviews

I have purchased a formal pant from mufti mft[protected] light oilve (Formal pant) worth rs 3699/-, after washing the quality of the pant detoriated then i raised a complaint in the showroom and then they raised a ticket (Ticket no - tkt-129007) and then the exchange was approved from the authority.
I went to take the exchange but the shop was running 50% discount of all the items so they told to wait for 2-3 months till the fresh stock arrives.
I went waited and went again on 3rd sept. I choose to buy a pant which cost 3299/- but they are not allowing saying that i can only buy pant cost above 3699.
I was ready to take pant of rs 3299/ instead of 3699/- (Returned) but they are again forcing me, pls help me out, i am ready to forgo 400/- difference but i dont know why they are forcing me to do this.
Its very frustating. I have visiting again and again.

Hello ma’am /sir,
My purchased date 07/01/2024 invoice memo no CM/001694/24 . Tax invoice no F60P[protected]
Credo brands marketing pvt Ltd (savedi road ) Ahmendgar
I had purchase 4 articles from offer buy 2 get 2 on the above mentioned date in which the said floor incharge and the sales representative at the store were guided by me for alteration and I’m which the store has zero (0) experience and has altered the jeans without informing, folded the jeans from bottom and now the bottom is thick ( bottom ulta kar diya hai )which is not as per standard coming when it comes to buying with a brand life mufti .
I with all due respect Like to change my purchase as it was the store fault which is now being put on me as a forceful option left .
This type of mistake by a brand is totally unacceptable and would only result in a loss of a customer
I would like to end by saying is I want the refund for it or I want my purchases artice to be replaced by a new one or else I’ll have to find another way of doing it, and I won’t hesitate to go to consumer forum.
Kindly consider this as an humble request
Regards
Motwani
[protected]

The return pick up has not been picked up even after a week. The aggregator without connecting to me has updated the status as "Not picked up" because of which my refund is stuck. The Mufti customer service centre is not responding to my calls either. My order number is #[protected]

Hi my order number is #[protected] Partial products have been delivered. However, the fit is not appropriate. I want to submit a return and a cancellation request for all the products.

Kindly assist.

I had ordered a shirt on 28/10/2022 for rs 1750 and money got debited but I haven't received order confirmation. I do not know whether the order has been accepted.

I have ordered a product in Rockstarjeans.com, Then they sent me a mail that the product was out of stock and they would refund the money to my bank account. I have sent them the details, but they are not responding via email or call.
I want my money back

Bought mufti pants from shreeshivam bhopal which is a multi brand store which got tored the thread came out and the chinos is lloooking so shabby and the staff is declining to return it mufti chinos clothes is third class never buy anything from mufti

My name is anurag kumar, i am from bihar (India). I had purchased a black colour shirts of mufti brand from grand mall muzaffarpur bihar, when i washed my shirt first time then i saw that's damaged from back shoulder side. I got socked because of its my favorite colour shirt and this is totally new. Please solve this problem as soon as possible. My contact number is [protected]. Thank you mufti brand.

I brought a mufti shirt few months ago, being from a middle class it feels great to wear a brand but today it was soo disturbing because it got torn n that to my friend said that fatte kapde phena h with in 4 months wearing shirt for 7 time buying a cloth from the brand collecting our pocket money and than this type of fabric which makes us feel down among our friends bussiness personal.

Dear sir/madam

It was my first purchase from mufti and i was very disappointed as i have purchased a black jean of rs 1500 on 5th june 2018 from mufti. After purchase i gave it for the alteration and tomorrow i. E. On 8th june 2018 i went to take it back.

But when i tried, it was fallaciously altered by their tailor and when i complaint that it was too tight as i can't wear it properly.

First the owner of the shop said that they cant do anything now as it was already altered.
Sencond, when i said i told the worker that day also how i wanted it, the worker denied that i didn't even tell him. And the owner retaliated me for not telling him and told me that workers are like this only. They didnt even accept their mistake.

I am very disappointed with this kind of service from a valuable brand. I need interventions on the above matter and kindly resolve the issue as the jean is still with them.

Waiting your positive reply.
Regards

Hi
I have purchased 4 mufti jeans from a outlet detailed at end of this mail.
One of the jeans sized 32 become 34 after 1 wash.
I have purchased all 4 jeans in same style but different color.
When i told the store owner he told this fabric is like this only.
However i was not satisfied by the answer.
And i didn't expected this quality from mufti and it's not the first time i m buying mufti jeans.
Seller : wood palace # shop 130-131, ghaffar market, karol bagh, new delhi-110005
[protected]
Buyer : pawan verma
[protected]

Kindly do needful to be done asap and find invoice attached

Date of incident = april 16, 2017 at 09.03 pm

Contact of the show room= [protected]

Address= unit no. A0023, upper ground floor, blok a, city centre, rabindra nazrul road, haldia

Full description of the incident =
On 16th april 2017 at 09.03 pm, venue city centre mall, haldia, west bengal,
I bought t-shirts of 1, 300 inr. I used the atm card of indian bank to pay through pos. The amount of 1, 300 inr deduced through my account twice in a row.
Even after 37 days and after successive complaints there is no refund.
I have emailed to [protected]@mufti.in and contacted to helpdesk number[protected]. But there is no progress in solving issues. (Kindly note that email bounces back on the email address mentioned in the bill attached. Dotcom bounces back! Dot in works.) (Pls see the attachment.)

I have emailed to the indian bank atm related issues email address that is, [protected]@indianbank.co.in and contacted on the toll-free number. But no resolve. (Pls see the attachment for proof.)

I have lost my time, energy, money in e-rickshaw fare and physical strength. But there is still negligence from the mufti and indian bank. The height of ignorance is such that they even don't reply the emails.

So, i request
Kindly help me to get the appropriate money recovering every loss.

Went for shopping with my friend but didnt find anything catchy to buy in the jeans section, so decided to buy a shirt but one of the boys said what about jeans and started behaving roughly even started fighting,, didnt knew thats how they behave with the customer, very very pathetic behaviour,, that store boy should be punished,, incident occur at marathahalli mufti store.

Dear sir/madam,


Kindly find the attachment.

I had purchased tee shirt from mufti.
And when I washed that tee shirt it became amazingly longer than it was previously.
It was really serious issue for me as I spent 1499/- .
And sorry to say it wasn't worth.
I went to that mufti shop to tell this issue but that shop owners were not even considering my issue.
They kept my shirt after convincing them for long time.
That was really disgusting service I faced ever.

I'm attaching photo copy of invoice.
Please look into the matter as soon as possible.

VAT/TIN NO: [protected]V
CST NO: [protected]C

Hello ..
i am the regular customer of mufti brand but this time my jeans going to torn at the front of right pocket...and it starting to torn, increase day by day ...clothes quality is of worse..., i never seen the product quality like this, this time mufti disappointing me, i think u guys provide me better and good result about this, i am already visit the hazarganj lucknow u.p outlet and leave the jeans for your response...just waiting for your your response

Dear mufti team, I am a regular user of mufti brand but this time I am completely disappointed with this brand, because last month I purchase a mufti shirt worth rs 1999 but after using once it got torn.this is the first time I experienced such an issue. I also went to shop wear I had bought this shirt but shopkeeper did not returned this, he tell me to repair this but why I repair this after buying this product with a huge amount. I am expected to get it replaced. I buy this shirt from bmc mall, Bhubaneswar, invoice no: 2798. Regards pradipta kumar lenka, phone : [protected] email id: 1971.[protected]@gmail.com.

I had purchased a mufti jean. The very next month it got torn.I am using mufti products since last 10 yrs. This is the first time i experienced such an issue. I hope to get helped in resolving this. Thank you

I had bought a shirt of mufti compañy in worth Rs1900 on 21 Oct 2015 at purnea(Bihar).but as I wear it, shirt started bublling and discoloured near both arm pit portions in few hours.I also went to shop wear I had bought this shirt but shopkeeper did not returned this.shop address-sangam multi brand, zila school road, Purnea.solve my problem please.

Hello, i glad to say that one of the my favorited brand is mufti. But incident is in last dec14 i puchased blue jerking worth 3500/- rupees, and his colour is gone after 3 time wash, i m very disappinted, i complaint mufti showroom amanora, magarpatta, pune. He said me its not replacement and you need to complain at mufti site. Its very embresing and feeling bad about this branded company. I hope you take care of this and replace or repare the same. Vinayak s. Godse [protected] email: [protected]@gmail.Com

Sir, I have purchased a shirt from Mufti worth of 1700rs from Bhopal (M.P), I am purchasing clothes from Mufti from past 3-4 year but from this I am fully dissatisfied its colour changes while washing, its having navy blue colour on its collar and pockets but while washing it changed to faded orange you can see it in the photos below. My email id is k.[protected]@gmail.com pls reply what can I do