Jovial Mart — Not received product

Address:

751012

Jovial mart — not received item
[protected]@gmial.com on jul 20, 2016
Merchant reference number :[protected]
Payment mode kotak mindra bank
Amount :299.00
Customer name :partha surathi mohanty
Customer email : [protected]@gmail.com
Status:success my order is showing complete but neither product detail nor the product had been delivered, even called the custumer care no 4 times but no one is answering also tried to contact on the email [protected]@jovialmart.com but it just shows 'delivery to the following recipient failed permanently:' which means email doesnt exist at all. please send... not mobail sms please sagers me my...