[Resolved]  Jovialmart — Product not shipped

Address:110045
Website:www.jovialmart.com

Merchant reference number :[protected]
Ebs payment id : 56348696
Payment mode : icici bank account (mobile friendly)
Amount : 599.00
Customer name : shabbir sumra
Customer email : [protected]@gmail.com
Status:success my order is showing complete but neither product detail nor the product had been delivered, even called the custumer care no 4 times but no one is answering also tried to contact on the email [protected]@jovialmart.com but it just shows 'delivery to the following recipient failed permanently:' which means email doesnt exist at all. please send the product or refund it. sir please dont force me to take bigger action for such pity issue.
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Jul 17, 2016
Complaint marked as Resolved 
Jovial Mart customer support has been notified about the posted complaint.
Jul 13, 2016
Updated by Shabbir12345
Screenshot of my email,
One more question why is my order complete when i didnt even recieved any tracking linked mail nor sms.

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Screenshot of my email

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    Jovial Mart Phone
    +91 95 8216 7262
    +91 11 6565 2670
    Jovial Mart Address
    Rz-152, Palam Colony, Raj Nagar Part - 2, Street No.-3, New Delhi, Delhi, India
    View all Jovial Mart contact information