Joyalukkas — Fitting of ornament and quality concern - joyalukkas, vashi center - raghuvir s. Kulkarni, vashi

Address:	Mumbai City, Maharashtra, 400706
Website:	www.joyalukkas.com

Dear Joy Sir and Management Team

First, thank you for your services and trust which you are building in your customers.

Sir, I have purchased a diamond ring from your Vashi, Navi Mumbai outlet. I was not keen on purchasing diamond ring but Vashi Store manager and employee convinced me to purchase and I also trusted 100% on Joyalukkas brand.

In the Dec month, I have purchased Diamond ring of Rs. 35800 /- out of that they have taken Rs.7800/- for fitting the diamond and Vashi staff assured me the quality of fitting and ornament.

But within 3 months’ diamond is dissembled and lost, I have very much depressed and disappointed with the quality and fitting. They have not done proper fitting but charged Rs.7800/-, they need to understand that they are fitting diamond not local stone and charges taken for fitting are also heavy.

I have purchased ring keeping trust on Joyalukkas brand and Vashi center employee.

I met Vashi center Manager, he agreed to give service considering trust and my relationship with Zoyalukkas but still they want Rs. 6000 / - from me.

Kindly request to you please waive of my entire amount as I am not in condition to pay any charges. I have purchased diamond ring completely trusting on Zoyalukkas and within 3 months it gets dissembled, I think this should be expectation from any customer.

Dear Joy Sir, kindly help me to address my concern.

Thank You.

Your Loyal Customer
Raghuvir S. Kulkarni
91-[protected]